Guest Service Associate - Waterpark
نُشرت في :
17-10-2024
صاحب العمل نشط
1 وظيفة شاغرة
هذا المنشور غير متاح الآن! ربما يكون قد تم شغل الوظيفة.
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Guest Service Associate Waterpark
- Ensure the establishment and execution of all departmental goals.
- Efficiently manage all Guest Experience operational areas.
- Facilitate efficient convenient and secure entry process to the waterpark.
- Support the arrival and departure process for the park.
- Ensure to provide the best possible service to the guest.
- Provide pricing promotions shows rides & attractions information and suggestions to guests.
- Sell tickets and other products via the point of sale (POS) system.
- Efficiently manage and maintain queue lines.
- Efficiently manage turnstiles to ensure guests can enter/leave the park with ease by holding a valid ticket/pass.
- Ensure that all departmental daily checklists and forms are being consistently completed. Any followup action related to it is initiated and all records are filed accordingly.
- Follow all the Guest Experience department policies standard operating procedures performance standards safety and evacuation procedures.
- Handle any guest complaints courteously and fairly provide appropriate service recovery as needed and address them to appropriate colleagues or departments.
- Facilitate ticket cabana towel locker sales and rentals.
- Collect payments by cards as needed.
- Maintain knowledge and awareness of ongoing promotions.
- Maintain awareness and adherence to the companys cash handling policies and procedures.
- Consistently upsell crosssell and promote products activities and services to generate additional revenue.
- Receive and record guests feedback complaints and inquiries.
- Provide and take responsibility for the professional delivery of all information via telephone and in person.
- Conduct site tours as required.
- Manage the lost & found counter according to the companys lost and found policy.
- Work outdoor in varying temperatures.
Qualifications :
- High School Diploma education or higher.
- Minimum 1 year of experience in a similar position in a waterpark/adventure park or related field.
- Ticketing systems experience will be an advantage.
- Good reading writing and oral proficiency in English language.
- Ability to speak other languages such as Arabic / Russian will be an added advantage.
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
