Were looking for a driven and enthusiastic Polish Customer Service Advisor to join our team in Athens! In this role youll play a key part in delivering exceptional service to our customers ensuring their satisfaction and building lasting relationships.
What youll do:
- Be the friendly voice and face of our company providing support via phone email and backoffice tasks.
- Become a customer service expert identifying customer needs and exceeding expectations.
- Build trust and rapport through clear open communication.
- Provide accurate and helpful information using the right tools and resources.
- Contribute to the teams success by meeting targets and handling cases efficiently.
- Maintain accurate records process accounts and file documents.
- Uphold communication procedures guidelines and policies.
Why youll thrive here:
- Youre a native or nearnative Polish speaker with a strong command of English.
- Youre a whiz with MS Office and have excellent phonehandling skills.
- Youre a natural at active listening and building rapport with all types of personalities.
- You have a strong customer focus and can adapt to different situations.
- Youre a master communicator with a knack for multitasking prioritizing and managing time effectively.
- You have sales experience and enjoy generating revenue through upselling opportunities.
We offer a rewarding career path with:
- Hybrid work model: Enjoy a blend of inoffice and remote work.
- Comprehensive training program: Get the skills you need with a 2.5week initial training followed by a 3week nesting period.
- Supportive environment: Learn and grow alongside a friendly and experienced team.
- Compensation: Earn a base monthly gross salary of 1000 EUR multiplied by 14 months.
- Performance incentives: Boost your earnings with a 10% Performance bonus and a 6% Project Bonus based on generated revenue.
Ready to join our team
Apply now! Applications close on July 26th 2024.
Heres what to expect in the recruitment process:
- Well carefully review your CV.
- Shortlisted candidates will be contacted for a phone interview.
- Youll complete a language written test.
- Youll meet with our HR team to learn more about the role.
- Top candidates will have a final interview with the Operations team.
- Well make you a competitive job offer!
Dont miss this opportunity to build a rewarding career while helping others! Apply today!
Remote Work :
No