Polish Customer Service Advisor

Were looking for a driven and enthusiastic Polish Customer Service Advisor to join our team in Athens! In this role youll play a key part in delivering exceptional service to our customers ensuring their satisfaction and building lasting relationships.

What youll do:

• Be the friendly voice and face of our company providing support via phone email and backoffice tasks.
• Become a customer service expert identifying customer needs and exceeding expectations.
• Build trust and rapport through clear open communication.
• Provide accurate and helpful information using the right tools and resources.
• Contribute to the teams success by meeting targets and handling cases efficiently.
• Maintain accurate records process accounts and file documents.
• Uphold communication procedures guidelines and policies.

Why youll thrive here:

• Youre a native or nearnative Polish speaker with a strong command of English.
• Youre a whiz with MS Office and have excellent phonehandling skills.
• Youre a natural at active listening and building rapport with all types of personalities.
• You have a strong customer focus and can adapt to different situations.
• Youre a master communicator with a knack for multitasking prioritizing and managing time effectively.
• You have sales experience and enjoy generating revenue through upselling opportunities.

We offer a rewarding career path with:

• Hybrid work model: Enjoy a blend of inoffice and remote work.
• Comprehensive training program: Get the skills you need with a 2.5week initial training followed by a 3week nesting period.
• Supportive environment: Learn and grow alongside a friendly and experienced team.
• Compensation: Earn a base monthly gross salary of 1000 EUR multiplied by 14 months.
• Performance incentives: Boost your earnings with a 10% Performance bonus and a 6% Project Bonus based on generated revenue.

Ready to join our team

Apply now! Applications close on July 26th 2024.

Heres what to expect in the recruitment process:

1. Well carefully review your CV.
2. Shortlisted candidates will be contacted for a phone interview.
3. Youll complete a language written test.
4. Youll meet with our HR team to learn more about the role.
5. Top candidates will have a final interview with the Operations team.
6. Well make you a competitive job offer!

Dont miss this opportunity to build a rewarding career while helping others! Apply today!

Remote Work :

No