Dutch Customer Service Representative In Thessaloniki Greece
Dutch Customer Service Representative In Thessaloniki Greece
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Salary Not Disclosed
1 Vacancy
Job Description
DutchSpeaking Customer Service Representative
Location: Greece (Remote Work)
Gross Salary: 1300 per month
Bonuses: Monthly Performance Bonus up to 10%
Benefits: Free ticket to Greece and 4 weeks of accommodation provided
Schedule: MondaySunday 10:0022:00
Relocation: Assistance provided
Skills & Qualifications:
- Dutch language proficiency at C2 level
- English language skills at C1 level
- Strong technical skills
Training: 2week training program provided
Responsibilities:
- Service Requests:
- Identify business partners and arrange service visits for repairs installations or maintenance.
- Use Call Assistance to help consumers resolve issues independently where possible.
- General Inquiries:
- Provide requested information efficiently by accessing all relevant data sources.
- Initiate followups for sending materials such as catalogues or brochures.
- ServiceRelated Complaints:
- Log complaints in a structured manner with all necessary details.
- Set up followup actions or escalate to a supervisor if required.
- Spare Part Sales:
- Encourage and facilitate the sale of spare parts when appropriate focusing on up and crossselling opportunities.
Employment Type
Full Time
