What are my responsibilities?
- Handling multiple product & sales related customer enquiries
- Handling customer enquiries via telephone, email & face to face
- Providing product selection support for our Low Voltage Motors portfolio
- Providing commercial details and formal quotations to existing customer base
- Supporting our customer becoming more digital via self serve web based tools
- Keeping electronic data libraries updated with new information
- Ensuring all interactions are accurately logged on a CRM database
- Enhancing the quality of service delivered to Siemens-Innomotics customers.