TheSupply Planning & Customer Relationships Director is responsible for managing the demand planning process to reduce forecast error and create efficiencies in the Hershey Value Chain. They oversee the IBM process in Hershey Mexico to ensure the strategic plan is met manage the supply planning team to create robust production schedules and manage customer relationships to drive visibility and business improvement. The role also involves coordinating International West Supply Chain meetings and managing continuous improvement processes for IBM to achieve company goals. The backup for this position is the Manager of Demand Planning & Manager of Supply Planning.
Requirements
- Bachelors degree in a relevant field
- 10 years of experience in demand planning supply planning and customer relationship management
- Strong understanding of demand planning processes and tools
- Experience in supply planning and master production scheduling
- Knowledge of Integrated Business Management (IBM) processes
- Ability to manage customer relationships and drive business improvements
- Excellent communication and collaboration skills
- Strong analytical and problemsolving abilities
Benefits
health insurance retirement benefits paid time off professional development opportunities dynamic work environment potential for career advancement.
1. Bachelor's degree in Engineering, Manufacturing, or related field. 2. Proven experience in optimizing manufacturing processes and reducing operational costs. 3. Knowledge of quality and safety standards in food production. 4. Strong leadership and decision-making skills. 5. Ability to collaborate with cross-functional teams. 6. Fluent in both English and Spanish.