This is a remote position.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Requirements
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
High school diploma. 1+ years experience in a relevant field. Good command of English. Excellent knowledge of MS Office Word and Excel. Strong interpersonal and communication skills. Ability to concentrate for lengthy periods and perform accurately with adequate speed. Proficient touch typing skills.