وظائف Technical Office Administrator في مصر

Act as the primary technical liaison within the company for customer projects. Understand and translate customer technical requirements into actionable plans. Collaborate with the Deployment team to ensure successful implementation of solutions. Lead or collaborate in customer المزيد...

Install and configure the solution on hardware or VMware. Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements. Write some technical documentation. Review the customer acceptance plan documents and updated if needed. Fo المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

الأدوار والمسؤوليات هذا دور بدوام كامل في الموقع لأخصائي الدعم الفني CSR الموجود في القاهرة، مصر. سيكون أخصائي الدعم الفني CSR مسؤولاً عن التعامل مع استفسارات دعم العملاء، وضمان رضا العملاء، والحفاظ على آداب الهاتف، وتحسين تجربة العملاء بشكل عام. المتطلبات نرحب بالخريجين للتقدم. إ المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t المزيد...

Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

Ensure a positive and efficient customer experience through effective delivery and execution of HR services and processes. Partner with Centers of Excellence (Payroll, Compensation and Benefits, On-boarding, Immigration) to meet customer needs and implement process improvements. Co المزيد...

Increasing sales and winning new business. Providing technical support to customers before and after-sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product-related queries in a timely manner. Mainta المزيد...

1. Conduct market surveys to obtain information about potential leads 2. Open new business opportunities (clients, revenue streams, etc..) 3. Responsible for the preparation of proposals, agreements & sales presentations 4. Responsible for any negotiations rel المزيد...

Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingenc المزيد...

Role Overview: As a Technical Manager you will lead a team of talented developers working closely with product managers to deliver highquality software solutions. This is a hybrid role that combines technical leadership and handson development ideal for someone ready to mentor a team المزيد...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ المزيد...

الأدوار والمسؤوليات إدارة وتطوير العلاقة مع الحسابات المعينة في الشرق الأوسط وأفريقيا طوال فترة التعاقد على المنتجات والإعلانات التعاقدية. أن تصبح المستشار الموثوق به للعميل، من أجل المساعدة في تعظيم استثماراته في Oracle وتمثيله عبر منظمة Oracle الأوسع. قيادة درجة عالية من الرضا وا المزيد...

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve المزيد...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo المزيد...

Increasing sales and winning new business. Providing technical support to customers before and after-sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product-related queries in a timely manner. Main المزيد...

Fulfilling tasks set out by supervisors from several departments. Attending meetings and taking minutes. Performing research at a supervisor's request. Updating social media platforms and writing copy for posts. Creating images for social media posts.