وظائف في Customer Services في القاهرة

Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time المزيد...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl المزيد...

الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتجات الخاصة بالشركة ومراجعة سياسة المؤسسة من حين لآخر. تقييم تجربة العميل وكتابة الملاحظات وإرسال ال المزيد...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other المزيد...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm المزيد...

Resolve customer complaints efficiently through phone, email, or face-to-face interactions. Greet customers warmly and actively listen to understand the nature of their problem. Provide customers with accurate information and advice to address their needs. Collaborate with t المزيد...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...

● اقتراح وتعديل خيارات السفر المناسبة التي تناسب احتياجات العميل. ● الانخراط في التواصل المباشر مع العميل من خلال البريد الإلكتروني، والدردشة، و/أو المكالمات الهاتفية. ● دعم عملائنا في مجال B2B في رحلات عملهم. ● الاتصال بالموردين والشركاء لحل مشكلات الحجز. ● الحفاظ على معايير رضا عالي المزيد...

نحن نبحث عن وكيل خدمة عملاء ماهر وموجه نحو العملاء يتحدث الألمانية للانضمام إلى فريق خدمة العملاء المخصص لدينا. باعتبارك وكيل رعاية العملاء، ستكون نقطة الاتصال الأولى لعملائنا، حيث تقدم المساعدة وتحل استفساراتهم بسرعة ومهنية. سيكون تركيزك الأساسي هو ضمان رضا العملاء وبناء علاقات إيجاب المزيد...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow المزيد...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints المزيد...

Audit Plans and Programs Assist the Audit Manager in developing the annual audit plan by assessing the degree of risk. Assist in developing an audit program for each audit assignment before the commencement of the audit. This should be documented as a template in (AMS) with risks, المزيد...

Responsible to define aircraft configuration specs. For newly, leased in, or bought Aircraft to satisfy local regulations and standards. . Responsible to issue and update maintenance program MP and minimum equipment list MEL for each type of aircraft added to fleet. . المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

الصفقات- خدمات المعاملات- التعاونية- مصر الوصف الوظيفي والملخص حول برنامج التدريب لدينا في فرصة التدريب الصيفي المثيرة هذه، ستكتسب خبرة عمل قيمة مع واحدة من أفضل المنظمات في الشرق الأوسط. باستخدام شهادتك وإبداعك الفريد وحل المشكلات، سوف تنمو وتتعلم مهارات جديدة وتساعد في حل التحد المزيد...

Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving confli المزيد...

محلل مساعد للمراقبة وإعداد التقارير - القاهرة لخدمات الأعمال إدارة قاعدة بيانات المنازعات جمع واستكمال المعلومات المتعلقة بنزاعات العملاء (الخصومات) من أجل حلها: تحليل مذكرات الخصم، مكالمات العملاء التأكد من التدوين الصحيح للنزاعات حسب الأنواع بعد تحليل عناصرها. قم بإبلاغ الحسابات المزيد...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management المزيد...