وظائف في Customer Retention في القاهرة

Is in interface with customer to Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety…) a المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

مساعد أول لخدمة العملاء في سلسلة التوريد المسؤوليات إنشاء خطط الإنتاج وضمان تسليم خطة توريد التصنيع المُحسّنة عبر المواقع والتي يمكن جدولتها للحفاظ على المخزون المستهدف لجميع المنتجات لتقديم الخدمة إلى وحدات الأعمال. إنشاء خطط إنتاج ذات قدرة محدودة ضمن أفق التخطيط ومراجعة خطط جدول المزيد...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and المزيد...

NOK is hiring German Customer Service Associates for a very wellknown ecommerce company Requirements: * Required German Level: B2/C1 German level proficiency. * Ability to work Rotational shifts with Rotational days off (9 hours including 1 hour break). * Work location: 5th settlement المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of your المزيد...

قائد المبيعات (إدارة العملاء والموزعين) - خبرة لا تقل عن 5 سنوات في المبيعات / عمليات المبيعات / سلسلة التوريد / الخدمات اللوجستية درجة البكالوريوس في التخصص ذي الصلة. - يفضل 3-4 سنوات من الخبرة السابقة كمخطط أو أخصائي لوجستي أو متخصص في حساب العملاء بما في ذلك استخدام الأدوات وحزم ال المزيد...

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perf المزيد...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and المزيد...

Responsibilities: Answering phone calls and written questions, concerns, and complaints regarding membership. Providing information on membership fees, policies, processes, benefits, products, and services. Actively listening to members and identifying their needs. Recommending المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t المزيد...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management المزيد...

- Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every moni المزيد...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is المزيد...

Lead Generation: Identifying potential clients through market research, networking, and cold calls/outreach. Customer Engagement: Build and maintain relationships with new and existing clients, ensuring a high level of customer satisfaction. Sales Support: Assist the Sales Head in p المزيد...