Telemarketing Representative
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Department: Marketing
Location: Nasr cityCairo
Reports To: Marketing Manager
Job Summary
We are seeking enthusiastic and persuasive Telemarketing Representatives to promote our companys products and services. Candidates with telesales or call center experience are encouraged to apply and fresh graduates with strong communication skills and a willingness to learn are also welcome. This role focuses on outbound calls to potential customers building rapport and converting leads into sales.
Key Responsibilities
Customer Engagement:
- Make outbound calls to potential and existing customers to promote company products and services.
- Effectively communicate the benefits and features of products to generate interest and sales.
- Build and maintain strong customer relationships through professional and courteous interactions.
Sales and Lead Conversion:
- Identify customer needs and provide tailored solutions that meet their requirements.
- Handle objections professionally and close sales to achieve individual and team targets.
- Follow up on leads generated through marketing campaigns or other channels.
Product Knowledge:
- Stay updated on the companys products services and promotions to provide accurate information to customers.
- Attend regular training sessions to enhance product knowledge and sales techniques.
Customer Support:
- Address customer inquiries and concerns providing timely and effective resolutions.
- Ensure customer satisfaction by delivering excellent service throughout the sales process.
Qualifications
- Bachelors degree in a related field is a plus
- Minimum of 12 years of experience in telesales or call center roles is preferred but fresh graduates are welcome to apply.
- Excellent verbal communication and active listening skills.
- Ability to build rapport quickly and handle customer objections professionally.
- Targetdriven with strong persuasive and negotiation abilities.
- Familiarity with CRM software and call center tools is a plus.
- Basic proficiency in MS Office applications (Word Excel).
Key Competencies:
- Positive and energetic attitude.
- Strong organizational and timemanagement skills.
- Resilience to handle rejection and maintain focus on achieving goals.
Customerfocused approach with attention to detail
نوع التوظيف
دوام كامل
