وظائف في Customer Account Manager في القاهرة

التفاعل مع العملاء عبر الهاتف لفهم احتياجاتهم المصرفية تقديم خدمة عملاء ممتازة لتحقيق ولاء العملاء حل المشاكل عبر الهاتف على الفور تحويل فرص المبيعات من أجل تحقيق الأهداف المالية توضيح وشرح الإجراءات والمنتجات عبر الهاتف التقاط والإبلاغ عن ملاحظات العملاء من أجل التطوير المستمر للمنتج المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Lead and mentor the account management team, ensuring high performance and professional development. Develop and maintain strong, long-lasting client relationships at a senior level. Oversee the development and implementation of strategic marketing plans for key accounts. Ensure المزيد...

Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to learn more about consume المزيد...

Advice and support users after they become customers. Proactively demonstrate possible use cases and best practices. Provide Technical and Product Support. Responsible for developing customer relationships that promote retention and loyalty with existing customers. Be the interfac المزيد...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other المزيد...

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and المزيد...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak المزيد...

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim المزيد...

الأدوار والمسؤوليات تعزيز القيمة للعملاء وأعضاء الفريق من خلال إنشاء المعرفة ذات الصلة ومشاركتها. ▪ الشراكة مع العملاء لدعم استراتيجية أعمالهم وأهدافهم. ▪ الحفاظ على اتفاقيات مستوى الخدمة الخارجية والداخلية والموردين. يعد الوعي بـ ITIL ميزة إضافية. ▪ العمل كنقطة تصعيد أساسية للعمل المزيد...

Ensures the end-to-end delivery of business initiatives for the market related to Issuing & Acquiring business, but not limited to. Take ownership of the delivery of solutions after the sale has been completed by driving the initiation process of implementation with delivery unit المزيد...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build rel المزيد...

Gain and Maintain new customers. Conduct internal check on in relation to credit history, associated accounts, and trade history prior to on boarding new customers. Maintain an active sales pipeline and build a strong relationship with newly on boarded customers. Ensure clients&r المزيد...

Collecting and analyzing data to learn more about consumer behavior. Keeping accurate records pertaining to inventory and account notes. Maintaining updated knowledge of company products and services. Resolving complaints and preventing additional issues by improving processes. المزيد...

Serve as the primary point of contact for assigned client accounts, building strong, collaborative relationships with client stakeholders Manage and oversee the day-to-day work of cross-functional teams to deliver high-quality work that meets or exceeds client objectives Develop s المزيد...

Providing support for clients by learning about and satisfying their needs. Making cold calls or reaching out to prospects. Following up with prospects several times throughout the sales cycle to ensure needs are being met. Presenting and demonstrating the value of products and s المزيد...

Managing client accounts. Acting as the point of contact for clients. Identifying potential new clients. Identifying and implementing best practices. Organizing meetings with clients about their needs. Monitoring and reporting on sales performance. Handling budgets and client in المزيد...

Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst المزيد...

Gain and Maintain new customers. Conduct internal check on in relation to credit history, associated accounts, and trade history prior to on boarding new customers. Maintain an active sales pipeline and build a strong relationship with newly on boarded customers. Ensure clients&r المزيد...

Setting reasonable sales quotas to be achieved by the sales team. Developing long-lasting relationships with new customers. Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and implementing eff المزيد...