وظائف Call Center Employee في مصر

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...

Job Responsibilities: Implement HR policies and procedures to ensure compliance and proper guidance for employees.Handle employee complaints effectively and in accordance with company policies and local laws.Provide advice and support to employees and management regarding workplace is المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتجات الخاصة بالشركة ومراجعة سياسة المؤسسة من حين لآخر. تقييم تجربة العميل وكتابة الملاحظات وإرسال ال المزيد...

الأدوار والمسؤوليات الغرض من الدور: بصفتك متخصصًا في دورة حياة الموظف، ستكون مسؤولاً عن عملية دمج الموظفين. ستكون نقطة الاتصال الأولى للمديرين والموظفين فيما يتعلق باستفسارات الدمج. وسيشمل ذلك التعاون مع الأطراف الداخلية والخارجية لضمان تقديم خدمات رأس المال البشري بشكل فعال وحديث. د المزيد...

Determining business needs via consultation, business analysis, and targeted observations. Assessing existing IT infrastructure and recommending improvements. Developing and configuring customized SAP solutions. Writing scripts and programs to create user-friendly interfaces and المزيد...

Manage the tendering team, setting the process and best strategy for each tender package. Review the tender documentations issued by the development/design team to assure its reflection to our tendering directions, including the bill of quantities, method of measurements, specific المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ المزيد...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc المزيد...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh المزيد...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal المزيد...

Key Responsibilities: Supervises/manages activities and performance of the Account Advisors Handles Account Advisors needed for onjob training and coaching Monitors transactions to ensure that QA standards are met Ensures the Advisors KPIs are met (daily/weekly/monthly) Manag المزيد...

Key Responsibilities: Supervises/manages activities and performance of the Account Advisors Handles Account Advisors needed for onjob training and coaching Monitors transactions to ensure that QA standards are met Ensures the Advisors KPIs are met (daily/weekly/monthly) Manag المزيد...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b المزيد...

Collaborate with MEA Field Service Operation management team to identify training needs, Define & build training calendar according to needs & business priority : Remote and In-Class sessions (blended approach) Scheduling of resources (trainers, virtual studios, training r المزيد...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a المزيد...

Reporting to the site manager or other senior project managers as required. Ensuring that requirements, as specified by the client and senior management, are met. Monitoring labor, building material, and equipment budgets and curbing unnecessary expenses. Supervising on-site constr المزيد...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one المزيد...