About Acuative Middle East (formerly Thrupoint)
Leveraging a powerful combination of expertise, round-the-clock availability, and extensive technical resources, Acuative simplifies the entire process of managing your technology. We specialize in delivering service-focused technology solutions for the enterprise, service provider, financial, retail, and public sector markets.
4 Job openings in Acuative Middle East Formerly Thrupoint
Tier I Help Desk
1 - 3 years
5000 - 8000
The Helpdesk Support – Tier 1 position filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 support. May also escalate to IT applications support More...
Implementation Analyst
2 - 0 years
10000 - 15000
Summary Cisco Networking Implementation Support Analyst I will be responsible for test and turn up acceptance of Acuative Implementation work. The Implementation Analyst 1 will provide remote support for Acuative field engineers and contracted resources performing implementation task More...
2 - 0 years
8000 - 10000
Monitor scheduled appointments and provide support if needed Collect information and leverage the information according to project requirements Manage communications with partners and customers in a timely professional manner. Including but not limited to phone calls, E-mail, meet More...
2 - 0 years
2000 - 8000
Workload management requires close monitoring for jobs in jeopardy, escalations, exceptions, and other incoming scheduling requests. Taking quick action to resolve issues and ensure timely dispatch of tickets to meet client ETA/SLA requirements. Work in tandem with Resource Allocat More...
