Service Standard Jobs in Aurora

Key Responsibilities:Enhances service levels and ensures the team meets quality volume and timeliness objectives (SLAs/KPIs).Drives operational excellence through adherence to business needs budgets and best practices.Leads initiatives such as UAT approvals efficiency projects and the More...

Preparation and posting of journals in SAP for the assigned entities in accordance with local GAAP IFRS and Group Reporting policies and in line with the established Service Level Agreements (SLAs).Ensure that monthend closing tasks are completed in a timely manner and Groups monthend More...

As the Customer Service Quality Lead / Quality & Knowledge Specialist you are responsible for the quality & knowledge management for your markets. You are responsible for collaboration with both inhouse and outsourced operations maintaining and increasing CS global quality. We More...

Take responsibility: Receives and professionally responds to user inquiries and requests via telephone email case tracking system with speed accuracy and proficiencyReliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolutio More...

Job Responsibilities:Handle support tickets for our ecommerce clients who expect quick responses and resolutions from a team who know how things work.Youll be making our ticketing system processes and team more efficient able to handle more customer queries faster.Agents need to apply More...

Your Career in IT Just Got Elevated!Emapta is a leading offshore staffing solutions provider dedicated to connecting talented professionals with global opportunities right from their home countries. With over 9300 team members across 19 offices worldwide we offer marketleading compens More...

Tech Troubles Be the Ultimate FixWhy settle for limits when your career can span the globe Emapta connects elite talent with worldclass companies creating seamless highimpact teams that redefine outsourcing. Through transparency career development and a peoplefirst approach we empower More...

Responsibilities:PrimaryCollaborate with process stakeholders to ensure effective and efficient process operations. Own and manage the service delivery and performance with defined SLAs/KPIs.Ensuring the process complies with any regulations and internal controls/risk management More...

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila Philippines.This role offers an excellent opportunity to lead a dynamic team and contribute to the More...

This is a position with both a strategic and operational nature as we try to establish a solid Shared Services organization for the Company. A relatively mature experience in being able to support a variety of departments responsible for delivering the services to different customers More...

This is a remote position.Schedule: 35 hours per week Monday through Friday 10:30am EST to 5PM EST (11:30 6AM PHT) with a 30 minute unpaid break Client Timezone: ESTClient OverviewJoin a dynamic and growing facilities maintenance company that s at the forefront of streamlining More...

Schedule: Nightshift Work setup: Hybrid (2x per week onsite) Work location: Cebu City Requirements: Bachelors Degree or equivalent in an accountingrelated fieldWill be assigned under Accounting softwaresKnowledgeable with general accountingVoice supportCSR experience in BPO is a MUST More...

Review financials and monitor submissions in SAP/OneStream for the assigned entities in accordance with local GAAP IFRS and Group Reporting policies and in line with the established Service Level Agreements (SLAs) / Group Timelines.Drive a customercentric approach by building partners More...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin More...

This is a remote position.Scope Monday to Friday 9am to 6pm Central with 1hour unpaid break Responsibilities Handle administrative tasks for new wholesale distribution accounts Upload documents like insurance information for new accounts Perform data entry and data comparison More...

LOOKING FOR FILIPINOS WHO ARE PHILIPPINESBASED CANDIDATES Position: Client Service Representative Salary Range: $1400 $1600 (the final salary will be determined by the candidate's level of experience and at the discretion of the client) Working Hours: 8AM 5PM EST Job Descrip More...

We are looking for a highly motivated Specialist O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines.Responsibilities:Perform the bill run process on SAP. You will need to have an understanding of some applications such as SAP Sal More...

In the Manager AP Service Delivery role you will play a pivotal part in ensuring the efficient and effective execution of our Accounts Payable processes contributing to the financial health and success of our organization. This leadership position offers a dynamic and fastpa More...

Key responsibilities General knowledge of Windows based applications Must have strong verbal communication skills Must be able to think quickly and solve customer concerns Ability to operate independently with minimal supervision Must be detailoriented and accurate Ability to multita More...

We are looking for a Manager O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines. ResponsibilitiesSupport the European markets.Lead a team of O2C associates and specialists provide guidance to junior/senior team members.Assis More...