Senior Customer Service Representative
Senior Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Responsibilities:
- Handle support tickets for our ecommerce clients who expect quick
responses and resolutions from a team who know how things work. - Youll be making our ticketing system processes and
team more efficient able to handle more customer queries faster. - Agents need to apply problemsolving skills to diagnose and
resolve ecommerce client issues. This involves analyzing the problem
comparing it with known issues and determining the best course of action to resolve the clients issues. - Youll be making our ticketing system processes and team more efficient able to handle more customer queries faster.
- Effectively communicate improvements to internal and external stakeholders fostering strong relationships.
Requirements:
- A solid foundation in bookkeeping and strong technical skills across a wide range of accounting transactions.
- Has experience using Google Sheets with a clear understanding of financial spreadsheets.
- A good communicator and analytical thinker.
- A data driven mindset eager to unearth problems pinpoint opportunities and evaluate impacts.
- A team player persona exuding positivity and camaraderie inspiring those around you.
Employment Type
Full Time
