Lead Customer Success Manager Jobs in Worcester, MA

What you will do:Manage existing customer relationships to ensure customer loyalty and expand our business relationships.Conduct regular business reviews and collaborate with customers to present strategic security strategies. Maintain a detailed understanding of products and ser More...

The Customer Success Manager will be responsible for managing renewals and retention of an assigned set of accounts. The CSM is responsible for the postsale experience inclusive of driving product adoption processing upsells identifying crosssells and managing the renewal and any More...

ABOUT US We are a cuttingedge real estate technology company dedicated to revolutionizing the way real estate professionals connect with potential clients. Our platform leverages advanced data analytics and innovative technology to provide real estate agents wholesalers and investors More...

Serve as a trusted advisor and advocate responsibly to proactively ensure value and product adoptionDevelop and maintain strong relationships with partners on various levels from key decision makers to daytoday users.Communicate effectively with crossfunctional teams to enable effecti More...

Youll join our Fitness & Wellbeing vertical where weve brought together our Boutique Wellness and Health & Fitness business to form a single global vertical that serves clients around the globe in key markets like the US Canada UK Europe Japan Australia and New Zealand.About t More...

Develop and maintain strong relationships with partners on various levels from key decision makers to daytoday users.Serve as a trusted advisor and advocate responsibly to proactively ensure value and product adoptionCommunicate effectively with crossfunctional teams to enable effecti More...

A Customer Success Manager provides advanced support to customers offering solutions and guidance to improve their unemployment metrics performance improving tax rates; create value realization. You will report to our Customer Success Leader.Responsibilities: Resolve customer complain More...

As a leader in consumer data and identitybased marketing solutions Experian Marketing Services is improving the business and consumer experience by offering a complete identity solution. Were doing so through a clearer view across the digital customer buying journey and with strong ac More...

OPPORTUNITYWe are lean nimble fastpaced and looking for driven missionaligned team members to grow with us. The ideal candidate prioritizes passion collaboration and efficiency that will match the strong work ethic established by Maes founding team. This is a unique opportunity t More...

At Experian Health our employees can shape more than products they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management identity management patient engagement and care management for hospitals physician groups l More...

The RoleThe Customer Success Coordinator is responsible for managing customer contract renewals collaborating with crossfunctional teams to enhance customer experiences and identifying upsell opportunities within existing accounts. This role involves administrative tasks customer enga More...

 Were looking for a Customer Success Outreach Manager to join Procores Customer Success team. In this role youll work with clients and increase engagement with our SMB book of business. This role is a balance of independent and collaborative work sharing responsibility More...

We are seeking a dynamic and experienced Senior Manager Customer Success to lead our customer success team at insightsoftware. In this role you will be responsible for driving customer satisfaction and retention by developing and implementing effective customer success strategies. You More...

As an Associate Account Manager you will be responsible for assisting in the management of VIVIOs customers helping to ensure they receive exceptional service and support related to their program. This role involves understanding customer needs and assisting in the delivery of VIVIOs More...

Our client is a leading provider of innovative property management solutions designed for the hospitality and vacation rental industries. Their platform integrates cuttingedge hardware and software offering keyless entry automation tools and seamless property management to enhance ope More...

Drive project success during the postimplementation phase by presenting industry and domain expertise to existing customers.Demonstrate the business benefits and value of ISW solutions.Stay updated on new product enhancements best practices and offerings to maintain product competence More...

Join our Fitness and Wellbeing vertical as the Customer Success Operations Specialist to make a real impact every day. We say this because every process we streamline every system update we implement and every customer interaction we manage is an opportunity to enhance and enrich our More...

This role involves guiding clients through DeFi building portfolios and ensuring progress via oneonone calls. Your responsibilities include trend analysis identifying service opportunities and contributing to group discussions. The ideal candidate is a DeFi native with deep crypto kno More...

About Customer Excellence Group at Service Now  Service Nows worldwide Customer Excellence team is a global network of Service Now employees and partners. Our sole mission is to ensure customer success. We work with our customers to build relationships learn about their busi More...

We are looking for a leader to accelerate and improve the Digital Customer Success Experience for our 32K customers worldwide by building systems of scale leveraging data to gain insights and operationalizing our processes within Totango and Salesforce.The Principal Program Manager wi More...