Customer Success Analyst
Customer Success Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Drive project success during the postimplementation phase by presenting industry and domain expertise to existing customers.
- Demonstrate the business benefits and value of ISW solutions.
- Stay updated on new product enhancements best practices and offerings to maintain product competence.
- Bring high energy and an entrepreneurial spirit to the team contributing creative ideas and perspectives.
- Build and nurture strong customer relationships ensuring their needs are met and their feedback is heard.
- Utilize knowledge in Financial Consolidation or Financial Planning & Analysis to provide strategic insights and drive business growth.
- Apply technical skills to lead discovery sessions and create impactful solutions.
- Collaborate with project team members and crossfunctional teams to develop and implement innovative solutions.
- Provide regular updates to senior management highlighting project milestones and achievements.
Qualifications :
- 3 years of experience in Financial Planning and Analysis or accounting standards and practices with a solid understanding of the challenges faced by finance and the broader business.
- Ability to understand and explain business and technical issues related to customer solutions.
- Excellent communication (written and oral) organizational and time management skills.
- Demonstrated ability to execute plans and take ownership of tasks.
- Strong executive presence and presentation skills.
- Ability to prioritize opportunities and tasks effectively.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
**Please note insightsoftare is unable to provide sponsorship for candidates ineligible to work in stated work location.**
#LIRemote
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **
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At insightsoftware we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
