IT Service Management Jobs in Aurora

This is a remote position. SUMMARY We are seeking a highly skilled and dedicated Service Desk Team Lead After Hours to join our team. Reporting to the Director of Operations you will play a crucial role in mentoring the AfterHours Team ensuring the efficient and optimized deliv More...

The Gamefowl Service and Relations Specialist is responsible for providing technical support to Sales and Game Farm customers in terms of disease control and gamefowl farm management to help generate sales.He is responsible for building and maintaining strong and strategic relationshi More...

Empathetic people can go places in Communications for instance. Superb listening skills are necessary for this role but you dont have to be a fullon Marites to provide good advice compassionately. Helping people with sleep apnea might become one of your specific passions. As a custome More...

Employment: FreelanceCompany Base: USShift:Regular Hours: 8 AM EST 5 PM EST or 9 AM 6 PMLocation: PH Permanent WFHWorkstation: Equipment Provided Benefits: 13th Month PayCompetitive Salary (USD Based)Permanent WFHProfessional Growth and TrainingSupportive Work Environment GENERAL D More...

   Deliver worldclass customer service through monitoring and coaching teammates   Champion a worldclass Employee and Customer experience   Promote employee Engagement   Facilitate career development among team members   Delivery of se More...

Key Responsibilities:Enhances service levels and ensures the team meets quality volume and timeliness objectives (SLAs/KPIs).Drives operational excellence through adherence to business needs budgets and best practices.Leads initiatives such as UAT approvals efficiency projects and the More...

Responsibilities:PrimaryCollaborate with process stakeholders to ensure effective and efficient process operations. Own and manage the service delivery and performance with defined SLAs/KPIs.Ensuring the process complies with any regulations and internal controls/risk management More...

Preparation and posting of journals in SAP for the assigned entities in accordance with local GAAP IFRS and Group Reporting policies and in line with the established Service Level Agreements (SLAs).Ensure that monthend closing tasks are completed in a timely manner and Groups monthend More...

This is a remote position. Scope: Work during standard business hours (typically Monday to Friday from 96 Toronto Time with some variations) (10:00 PM to 7:00 AM PHT) Operate in Eastern Standard Time zone Handle up to 300 calls per day across multiple clinic locations Utilize More...

As the Customer Service Quality Lead / Quality & Knowledge Specialist you are responsible for the quality & knowledge management for your markets. You are responsible for collaboration with both inhouse and outsourced operations maintaining and increasing CS global quality. We More...

Take responsibility: Receives and professionally responds to user inquiries and requests via telephone email case tracking system with speed accuracy and proficiencyReliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolutio More...

Job Responsibilities:Handle support tickets for our ecommerce clients who expect quick responses and resolutions from a team who know how things work.Youll be making our ticketing system processes and team more efficient able to handle more customer queries faster.Agents need to apply More...

This is a remote position.Schedule: Monday to Friday 9 AM to 6 PM NZD (New Zealand Daylight Time) 1 hour unpaid break Monday to Friday 5 AM to 2 PM Manila TimePaid working hours per week: 40 Hours Join our clients team as an IT Support Specialist where you ll combine technical s More...

We are seeking a highly motivated and experiencedSales and Business Development Managerto join our team. In thisrole you will be responsible for showcasing the unique features and capabilities of RChilli products to prospective clients through engaging and persuasive demonstrations. Y More...

Installing technical troubleshooting and fixing desktops printers laptops and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instru More...

As a  Senior Finance Analyst will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management ESSENTIAL DUTIES AND RESPONSIBILITIES:Conduct reconciliation of customer point of sales and inventor More...

MidtoSenior Technical Agent (VoIP & IT Support) Metro Manila FullTime MondayFriday 9:00 AM 5:00 PM GMT Remote Work Available IT Support & Technical Services Are you a techsavvy problem solver with a passion for IT and VoIP troubleshooting Do you enjoy working i More...

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila Philippines.This role offers an excellent opportunity to lead a dynamic team and contribute to the More...

This is a position with both a strategic and operational nature as we try to establish a solid Shared Services organization for the Company. A relatively mature experience in being able to support a variety of departments responsible for delivering the services to different customers More...

This is a remote position.Schedule: 35 hours per week Monday through Friday 10:30am EST to 5PM EST (11:30 6AM PHT) with a 30 minute unpaid break Client Timezone: ESTClient OverviewJoin a dynamic and growing facilities maintenance company that s at the forefront of streamlining More...