Customer Rapport Jobs in Alexandria Or

Extensive experience in customer success management and contact center operations. Proficiency in CRM software, call center technologies, and data analysis tools. Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationsh More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...

Call center function Work from the company headquarters or from home Working hours: 6 hours with lucrative salaries There is a training period to explain the work method in detail, with a team leader to follow you up and respond to your inquiries

Follow up and maintain computers of clients or employees. Installation and commissioning of new hardware and installation of software and operating systems. Preparing reports on maintenance operations and providing recommendations for possible solutions. Providing technical support fo More...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu More...

Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. Responsible for ownership of customer problems or incidents until the situation has More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Highest Net salary in the market (12,500 Net + KPIs + allowances) Fully Paid training + granted KPIs within training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus More...

Develop and implement strategies to attract and acquire new customers. Identify and engage potential customers through various channels, including online, phone, and in-person. Educate prospective customers about our services, mission, and values. Work closely with the marketing More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Responsibilty: Discussing potential projects and their parameters with clients, executives, and software developers. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and i More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is More...

Make confirmation calls to customers to verify orders and ensure accuracy. Engage in cross-selling and up-selling during customer interactions to promote additional products or services. Handle customer inquiries, complaints, and provide resolutions to ensure customer satisfaction More...

-Graduates -English level: very good - Residents of Cairo & Giza -Flexibility with rotational shifts -Ex. Telecommunication or bank (Any rush Account) is prefer -English level: B1+ | B2 | C1 - Residents of Cairo & Giza -Transportation provided -Flexibility with night & Ov More...