Banking Jobs in Cairo Or

Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leader More...

Adhering to compliance with the risk, quality and independence matters Developing internal and external relationships and reflecting PwC values on your day to day work when working in diverse teams Building and maintaining meaningful relationships with clients, and researching and More...

Coordinate, and improve implementation of service standards across the sales unit Track, monitor, and improve the TAT's Assist in tracking & improving quality of customer decimations Submit/hand off daily sourced applications to/from other related units Fciliatate and co More...

To monitor calls and evaluate performance of PBAs with regards to the quality of their service according to mashreq quality procedures & parameters To assess in setting call quality standards and call quality parameters and PBA scoring sheet. To evaluate overall “ servic More...

Create monthly financial reports, including cash-flow. Reconcile the company's bank statements and bookkeeping ledgers Complete analysis of the employee expenditures Manage income and expenditure accounts Generate the company's financial reports using income and expendit More...

Incidents Handling: 1. Validate and investigate reported problems from End Users / IT staff. 2. Report all recorded problems to Problem Manager to set priorities and assign tasks. 3. Ensure that Problem Management KPIs are recorded and their targets met. 4. Provide single point of co More...

Investigating suspicious transactions to identify potential credit fraud activities. .Utilizing advanced data analytics tools to detect patterns and trends indicative of fraudulent behavior. .Analyze transaction data, customer profiles, and other relevant information to identi More...

Provide Digital Support to Finance & wider Academy team with process automation, perform financial data modelling, and create data visualisation. Preparation of Management Information & dashboards, including Engagement Profitability Analysis. Preparation of Accounts Receiv More...

Collaborate with the design and product team to develop user facing features: -Work with the design team to transform Figma designs into actual functional features. -Work with the backend team. Collaborate with tech team members to work on chapter related technical projects. Con More...

Talent Acquisition Supervise the end-to-end recruitment process to ensure manpower needs are fulfilled. Create & Handle Employer branding initiatives to attract the right calibers. Organization Development Conduct organizational assessments to diagnose issues affect More...

Job Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Custom More...

Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. U More...

Leading a full range of assurance tasks including the planning, testing, reviewing and reporting stages on large and complex client engagements Managing and leading engagement teams, monitoring and mentoring junior team members and delivering assignments on time in accordance with t More...

Design, implement, and improve company quality standards. Analyze data in order to find areas for growth. Assist in the recruiting process. Training, motivating, coaching, and correcting employees to ensure that standards are met. Create reports to track progress. Formulate str More...

Initiating sales with potential customers over the phone. Asking questions to engage customers and keep the conversation going. Listening to the customers' needs to generate repeat sales. Gathering and documenting customer information, payment methods, purchases, and reactions More...

Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solution More...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers More...

Provide 1st Level support to production issues logged via tickets, mails, Phone and communication channels Support all business teams regarding system inquires and guide them Communicate with all services providers in case of technical issues and inquires Monitor, resolve and esc More...

Identify and collaborate with stakeholders to understand their business needs, objectives, and challenges. Analyze and document current business processes through conductingstakeholder interviews, workshops, and focus groups to uncover business challenges. Elicit, analyze and docu More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...