Assistance Cases Jobs in Aurora

Work Arrangement: Onsite Shift Schedule Restdays: Shifting Responsibilities: Audit the number of cases / calls as mandated by the client and track performance.Review calls/completed cases for adherence to internal/regulatory guidelines.Record feedback on Agents & his/her areas of More...

Develop and implement a comprehensive testing strategy including detailed plans for timelines resources and methodologies.Drive the creation of detailed test cases and scenarios covering all functional and nonfunctional aspects of the financial institutions system.Lead the execution o More...

The Product Support Specialist acts as the first point of contact for support cases. The PSS (Product Support Specialist) directly reports to the Support Manager. The successful candidate is expected to troubleshoot answer basic queries and direct the client towards proper use and man More...

This is a remote position. Schedule: Fulltime 40 hours per week or 8 hours per day Monday Friday 8:00 AM 5:00 PM CDT (or 9:00 PM 6:00 AM Manila time) With 1 hour unpaid break in between This is open to bilingual agents as well Client location or time zone: Chicago USA More...

This is a remote position.Virtual Rockstar is looking for a highly skilled fulltime Prior Authorization Specialist to join our client s physical therapy team in Texas. This role is key in ensuring that our client s patients receive timely and appropriate authorization for physi More...

Job Tiltle: Japanese Bilingual Fraud Analyst Location: Silver City Pasig Work Setup: Onsite Work Schedule: Shifting Schedule Salary Range: PHP Job Summary We are seeking a skilled Japanese Bilingual Fraud Analyst to join our team. The ideal candidate will be fluent in Japanese (N1/N2 More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

Position: Process TrainerLocation: MOA Pasay Philippines.Salary: PHP 35000 max basic Joining Date: ASAPQualifications:At least 1 year experience as a Process Trainer experience in the BPO industryFlexible in reporting to site on shifting scheduleOverview:The primary role of the job is More...

Responsible for meeting assigned sales targets for new agreementbased services and business development. Primary activities include targeting preparation of sales offers for agreements.Identify the assets and required data for agreement creation. Support agreement renewals in accordan More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

We are looking for someone dynamic and motivated to join our ranks. As a Network Support Engineer you will be part of the Service Delivery team that is responsible for supporting scalable maintainable highly available network architectures. Since you will support vast and varying inte More...

This is a remote position. Responsible for independently and cooperatively understanding business requirements. Architecting designing and implementing a reliable and scalable automation framework for a realworld machine learning platform. Automating tests to assure functional re More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

Company DescriptionWhen you join Turnitin youll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years Turnitin has partnered with educational institutions to promote honesty consistency and fairness across all subject areas and asse More...

Responsibilities: Collaborate with stakeholders across departments to identify business needs and translate them into detailed functional and technical requirements. Conduct indepth analysis of current business processes to identify areas for improvement and recommend actionable solu More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...