Administrative Support officer Jobs in Sri Lanka

We are looking for an intern who will assist IFS employees around the globe with client support software installations and remotely diagnosing and troubleshooting technical issues.Primary Job Role: Serving as the IT expert contact for IFS employees seeking IT equipment and relate More...

Job SummaryThe Talent & Enablement Manager is responsible for all aspects of talent acquisition talent development common process ownership quality framework and compliance reporting for the Unified Support Service Operations team. The manager is responsible for a dedicated team More...

Were hiring for an Application Support Consultant for our Level 1 Finance TeamWhat youll do: As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching an More...

Description:The Technical Support Engineer I is the entrylevel position for an individual contributor on the Rhapsody Support Team.  Their primary responsibility is providing exceptional technical support to our customers resolving product issues and ensuring a positive user expe More...

Job SummaryThe Training & Quality Experience Manager is responsible for all aspects of talent acquisition talent development common process ownership quality framework and compliance reporting for the Unified Support Service Operations team. The manager is responsible for a More...

Job SummaryAs a Customer Support Specialist youll act as a first point of contact for our B2B customers troubleshooting analyzing and setting the priorities for incoming requests such as technical issues and questions.Further as a Technical CSS youll also partner with many internal st More...

The Quality Experience Analyst (QEA) will play a pivotal role in the Quality Experience Program (QEP) a strategic initiative aimed at enhancing user and customer satisfaction by monitoring analysing and improving the quality of our support services. As a hybrid between a Business Anal More...

Job SummaryAs a Technical Customer Support Specialist you will serve as the first point of contact for our B2B customers troubleshooting technical issues responding to inquiries and prioritizing incoming requests. Youll collaborate with internal teams to share insights advocate f More...

Job SummaryThe Technical Talent & Enablement Manager is responsible for all aspects of talent acquisition talent development common process ownership quality framework and compliance reporting for the Unified Support Service Operations team. The manager is responsible for a dedic More...

Were in the lookout for dynamic openminded and innovative industry experts in Maintenance to work within our Unified Support Organization.Being an expert in the relevant business domain with a thorough knowledge of industry best practices you will be in the front line providing global More...

The role of Senior Site Reliability Engineer (Senior SRE) exists within the Unified Support organization and is part of Build Place Services function. The role forms part of a 24x7x365 team and reports to Manager Unified Support who is responsible for the operational and people manage More...

Duties and Accountabilities:People Management in one of the five 24x7 shift teams in Unified Support Service Operations Energy Industry VerticalEmployee performance monitoring & appraisalsIdentifying & organizing necessary training/coaching programs to continually improve an More...

As a Techno/Functional Consultant in the Presales Support Service team you will support our presales teams in building demonstrations that excite our prospects and customers about the benefits our solutions deliver to their business. The Techno/Functional Consultant will be engag More...

Proactively monitor alerts for all cloud hosted IFS products and communicate with other resolver groups to rectify themAdhere to SLAs OLAs and KPIs within the targetsIdentify and categorize prioritized incoming events or alerts for IFS productsResolve issues that are identified throug More...

Proactively monitor alerts for all cloud hosted IFS products and communicate with other resolver groups to rectify themAdhere to SLAs OLAs and KPIs within the targetsIdentify and categorize prioritized incoming events or alerts for IFS productsResolve issues that are identified throug More...

Provide technical support and maintenance for the Oracle EBusiness Suite (EBS) specifically the General Ledger (GL) and User Management modules.Troubleshoot and resolve system issues ensuring minimal downtime and optimal performance.Collaborate with internal teams to understand busine More...

The Senior Director will be responsible for the design adoption and ongoing successful delivery of all the Service Operations Shared services portfolio offerings to both external and internal IFS customers. The portfolio covers both Cloud and onpremise customer offerings. These servic More...

Sitecore delivers a composable digital experience platform that empowers the worlds smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader Sitecore is the leading company bringing together content commerce and data into one More...

Overview: You will provide support and issue resolution by ensuring excellent service is provided across all types of communications to our existing clients. You will answer all technical support questions handle requests and maintain a good company image. You can begin working remot More...

 We are actively seeking dynamic openminded and innovative professionals within the Aerospace & Defense industry to join our Unified Support organization. In this role you will become a pivotal figure in our team leveraging your expertise in the field and comprehensive knowle More...