Associate Site Reliability Engineer Observability - Unified Support
Associate Site Reliability Engineer Observability - Unified Support
Posted on :
18-02-2025
Employer Active
1 Vacancy
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Job Description
- Proactively monitor alerts for all cloud hosted IFS products and communicate with other resolver groups to rectify them
- Adhere to SLAs OLAs and KPIs within the targets
- Identify and categorize prioritized incoming events or alerts for IFS products
- Resolve issues that are identified through the analysis by using own skills access knowledge and any other acceptable resource
- Identify knowledge gaps and produce Knowledge based articles to the team
- Collaborate with other suppliers/stakeholders to improve monitoring tools and standards
- Contribute to the operation (Event Management) coverage of 24x7x365
Qualifications :
- Value Add
- Be on a bachelors degree course
- Have MBCS
- Certified in Azure Certifications (AZ900 or AZ104)
- ITIL Certification
- ServiceNow Certified
- Nagios Certified Individual (NCI)
Additional Information :
We believe that coming together as a community in person is important for innovation connection and fostering a sense of belonging. Our roles have the right balance of remote and inoffice working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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