Vp Customer Experience Jobs in Jeddah

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management. Key Responsibilities Create and develop quality scripts for inbound More...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management. Key Responsibilities Create and develop quality scripts for inbound More...

Excellent communication skills and the ability to communicate with customers tactfully and professionally. Ability to solve problems effectively and handle complaints in a positive manner. Good knowledge of customer service and hospitality principles. Ability to work in a changing env More...

Roles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving c More...

Product Development: Lead the conceptualization, design, and development of new automotive products. Team Leadership: Build and mentor a world-class team of automotive engineers. Innovation: Foster a culture of innovation, staying abreast with the latest in automotive technology, More...

Supervision: Lead and supervise the guest services team, ensuring high standards of service and guest interaction. Training: Conduct training sessions for new hires and ongoing development for existing staff, focusing on customer service excellence. Guest Interaction: Address gues More...

Information & istance: Provide accurate information about hotel services, local attractions, and amenities to enhance the guest experience. Problem Solving: Address and resolve guest concerns and complaints promptly and professionally, ensuring guest satisfaction. Reservations More...

Strong financial ss and a deep understanding of accounting concepts. Ability to manage customer records and prepare relevant financial reports. Knowledge of various accounting programs. Excellent communication ss to interact with customers and solve their financial problems. Ability t More...

Collaborate with other departments to develop & execute a comprehensive member roadmap Align the member roadmap with primary business objectives to drive growth & engagement Identify & segment members using specific criteria to tailor & optimize programs Implement More...

Client Support and Query Resolution Listen to and respond appropriately timely and professionally to clients calls emails and chats regarding their issues.Analyze the presented problem troubleshoot accordingly keeping in mind that the information provided was valid complete and accura More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Strong communication skills to deal with customers and build positive relationships. Ability to manage and develop customer accounts to ensure customer satisfaction and loyalty. Strong organizational skills to manage requests and problems effectively. Ability to resolve problems qu More...

Educational and professional qualifications: Bachelor's degree in finance, business administration, or related field. Experience in credit management or financial services is a plus. Artistic skills: In-depth knowledge of credit granting policies and procedures. Ability to provi More...

Saudi nationality. Excellent communication skills and ability to build strong relationships with clients. Ability to analyze customer needs and guide teams to provide excellent customer service. Organizational and time management skills to organize service operations. Ability to deal More...

Excellent communication skills and the ability to deal with customers in a courteous and effective manner. Ability to understand customer needs and provide support and assistance in a professional manner. Ability to work within a team to achieve sales goals. Knowledge of the company&# More...

University degree in a related field such as information technology, business administration, computer science, or any related major. A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms. Advanced analytical sk More...

Excellent communication ss and the ability to deal with customers courteously and professionally. Ability to solve problems and respond to customer needs effectively. Flexibility and ability to deal with difficult situations. Ability to work effectively under pressure and in a dynamic More...

Develop and maintain strong relationships with clients, understanding their needs and ensuring they achieve their business goals using the company's platform. Address client concerns and ensure the resolution of issues in a timely manner, aiming for customer satisfaction. Moni More...

University degree in a related field such as business administration, marketing, hospitality management, or any related major. A deep understanding of customer service concepts and methods, including rules for dealing with customers and managing problems. Strong analytical skills to e More...

Conduct performance analysis and identify the causes for deviation in targeted KPIs Prepare special reports related to the performance reporting as requested by management team. Prepare monthly review of Customer Care KPIs Prepare call volume analysis to support headcount forecas More...