Customer service assistant at delivery station

Customer Service: The ability to deal effectively with customers and meet their needs.
Shipment Management: Knowledge of shipment delivery procedures and monitoring the order delivery process.
Problem Solving: Ability to address delivery-related issues and complaints quickly and effectively.
Good Communication: Ability to communicate clearly with clients and colleagues to ensure smooth workflow.
Organization: The ability to organize and manage documents and data related to shipments.
Attention to detail: Accuracy in dealing with orders and ensuring they are correct and delivered correctly.