Customer Service Specialist Jobs in Riyadh

Collect and analyze customer feedback from various sources using the Medallia platform Create reports and dashboards that visualize customer feedback data and trends Provide insights and recommendations to improve customer satisfaction and loyalty Support CX Central Team and CX C More...

Educational Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. Customer Service Knowledge: A deep understanding of customer service principles and how to provide excellent customer service. Leadership skills: The ability to lead the custom More...

Opportunity to join an early-stage climate tech start up with global aspirations. Competitive compensation, including an attractive employee option program. Unlimited PTO and flexible working schedule. Stipend for home office setup and co-working space.

As a Senior Knowledge Analyst (SKA) within Knowledge Team in KSA, you will work in a growing global team , with primary focus on the Middle East region and its clientele, providing consumer research expertise and insights whilst working together with case and proposal teams to provide More...

Handle incoming customer inquiries and provide accurate and timely responses.Provide exceptional customer service by actively listening to customers needs and concerns and taking appropriate actions to resolve them.Build and maintain strong customer relationships through positive comm More...

Educational qualification in business administration, marketing or a related field. Deep understanding of customer service and customer relationship management principles. Analytical skills to understand customer needs and provide appropriate solutions. Ability to build and maintain s More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Job Duties: Manage key customer accounts and ensure excellent customer service. Follow up on customer requests and meet their needs according to agreed standards. Coordinate between internal teams and customers to resolve issues and provide solutions. Provide periodic reports on acco More...

Leadership skills: Ability to lead and direct various work teams to ensure excellent customer experience. Deep understanding of customer experience: Ability to analyze the customer journey and improve touchpoints to ensure customer satisfaction and enhance customer loyalty. Communic More...

Provide high-quality support via phone, email, and help tickets for any inbound customer requests. Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates. Liaise with Medical Affairs te More...

Excellent communication skills and the ability to communicate with customers tactfully and professionally. Ability to solve problems effectively and handle complaints in a positive manner. Good knowledge of customer service and hospitality principles. Ability to work in a changing env More...

Excellent communication skills and the ability to deal with customers in a courteous and effective manner. Ability to understand customer needs and provide support and assistance in a professional manner. Ability to work within a team to achieve sales goals. Knowledge of the company&# More...

Develop and maintain strong relationships with clients, understanding their needs and ensuring they achieve their business goals using the company's platform. Address client concerns and ensure the resolution of issues in a timely manner, aiming for customer satisfaction. Moni More...

curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requi More...

Strong leadership skills: the ability to manage and direct work teams efficiently. Strategic Planning: The ability to develop and implement operational plans to achieve goals. Operations Management Knowledge: Deep understanding of operations management and efficiency improvement. Prob More...

Roles and responsibilities 1. Welcoming Guests Greet guests warmly upon arrival and check them into the facility, providing a friendly and positive first impression. Assist guests with check-in and check-out procedures efficiently. 2. Providing Information Offer information More...

Education and Qualifications: Bachelor’s degree in GIS, Computer Science, Geography, or related field. Master’s degree is a plus. Technical Skills: Familiarity with geodatabase management systems such as ArcGIS, QGIS, or similar software. Ability to design and develop ge More...

Oracle professional user in AP module 3-5 years of professional experience in accounting / AP Very good knowledge of spoken and written English Structured way of working, confident manner and ability to compromise Motivating and reliable team member

At least 2 years of experience in customer onboarding or customer success within the SaaS industry. Native-level fluency in French and professional proficiency in English are mandatory. Proven ability to manage multiple onboarding projects simultaneously, while maintaining sharp a More...

Setting up and testing new hardware to ensure it works correctly Installing and configuring software on computers Addressing user requests and issues Logging all service desk communications and document issue resolution using an ITSM system