Customer Experience Supervisor Jobs in Riyadh

Roles and responsibilities 1. Team Leadership Supervise and lead the guest services team, providing guidance, training, and support to ensure high levels of service. Conduct regular team meetings to communicate goals, updates, and performance expectations. Foster a positive work More...

Leadership skills: Ability to lead and direct various work teams to ensure excellent customer experience. Deep understanding of customer experience: Ability to analyze the customer journey and improve touchpoints to ensure customer satisfaction and enhance customer loyalty. Communic More...

Collect and analyze customer feedback from various sources using the Medallia platform Create reports and dashboards that visualize customer feedback data and trends Provide insights and recommendations to improve customer satisfaction and loyalty Support CX Central Team and CX C More...

Conduct thorough assessments of current customer experiences across all channels and touchpoints. Develop comprehensive CX strategies and roadmaps aligned with business objectives and customer needs. Utilize customer feedback, journey mapping, and data analytics to identify pain p More...

Support the GAM to develop, drive and implement account strategies and initiatives; coordinate account planning across service lines and for the different regions. Support GAM in monitoring and supporting the deployment of the multiple initiatives within the priority accounts progr More...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

Strategic ss: Ability to develop and implement customer experience transformation strategies. A deep understanding of customer experience principles and best practices in improving it. ytical ss: Ability to yze customer data and use it to identify opportunities and improvements. Abi More...

Experience in managing credit operations and providing financial services. Deep knowledge of financial policies and procedures. Ability to provide financial advice and customer support. Negotiation and customer relationship management skills. Ability to analyze financial data and make More...

Educational Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. Customer Service Knowledge: A deep understanding of customer service principles and how to provide excellent customer service. Leadership skills: The ability to lead the custom More...

Academic qualifications: High school diploma or equivalent; A bachelor's degree in business administration or a related field may be beneficial. Leadership and management skills: The ability to lead the work team and direct them towards achieving the desired goals. Problem solvi More...

- No prior AI experience is required.- Strong interest in artificial intelligence and machine learning.- Excellent analytical and problem-solving skills.- Strong communication and teamwork abilities.- Self-motivated with a willingness to learn and adapt. **Benefits:**- Gain hands-on e More...

This is a remote position.This is a remote position. We are looking for Remote Honeymoon Specialist to join our company, who are passionate about traveling. You will manage travel requirements made for business or leisure and you will provide tourism related services and package t More...

Educational Qualifications: Bachelor's degree in Marketing, Business Administration, Tourism and Hospitality, or related field. Higher degree in event management or customer experience is an advantage. Artistic skills: Deep understanding of event design and organization and visi More...

- Lead a team of researchers focused on gathering, analyzing, and interpreting data related to user experiences across the organization's products, services, and touch points. - Develop robust research strategies that combine qualitative and quantitative methods (surveys, intervi More...

As an Experience Design Specialist, your role revolves around creating exceptional user experiences for customers, employees, or stakeholders. This includes conducting user research, analyzing feedback, and collaborating with teams to design and improve digital interfaces, products, o More...

education: Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or any related field. Artistic skills: Good knowledge of human resources and talent management principles. Familiarity with employee experience measurement techniques and analysi More...

We're seeking a highly experienced User Experience Designer to organise andcoordinate sites across Saudi Arabia and United Arab Emirates , enabling an enriching experience at the workplace and fulfilling career at Globant in the Middle East. This is a unique opportunity to shape G More...

We're seeking a highly experienced User Experience Designer to organise andcoordinate sites across Saudi Arabia and United Arab Emirates , enabling an enriching experience at the workplace and fulfilling career at Globant in the Middle East. This is a unique opportunity to shape G More...

Excellent construction site management skills Piping Design, P&ID and Isometrics. Excellent scheduling and contract management skills In-depth of applicable codes and standards (ASME, ASTM, ANSI, API,…. etc) In-depth knowledge about scheduling software (P6 Or Project) More...

Supervise and monitor all relevant contractor Electrical Construction activity to ensure work meets the planned project schedule and other project specifications and the work is delivered and achieved safely on time and within budget. Monitor and ensure work is completed in accorda More...