Customer Care Management Jobs in Riyadh

Anaesthesia / Pain Management ConsultantImportant InformationWorking hours are 48 per week over 6 days.Weekends in Saudi Arabia are Friday and Saturday.Maximum age 58 (DO NOT ADVERTISE)Minimum Requirements:Candidates must have current medical license to practice.Graduate of Medical Sc More...

Execute and handle the assigned government operations tasks while ensuring full compliance with the established policies and procedures related to NEOM in line with KSA government regulations and laws. Execute, handle, and communicate with the internal stakeholders and the external More...

Conduct a thorough analysis of the current business continuity and risk management practices. Identify gaps and areas for improvement relative to ISO 22301 and ISO 31000 standards and other related standards and best practices Create a scalable and adaptable business continuity and More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Educational Qualifications: A minimum of a high school diploma, preferably a university degree in business administration, communications, or any related field. Skills and Knowledge: Excellent verbal and written communication skills. Ability to listen effectively and understand cust More...

Job Duties: Manage key customer accounts and ensure excellent customer service. Follow up on customer requests and meet their needs according to agreed standards. Coordinate between internal teams and customers to resolve issues and provide solutions. Provide periodic reports on acco More...

Leadership skills: Ability to lead and direct various work teams to ensure excellent customer experience. Deep understanding of customer experience: Ability to analyze the customer journey and improve touchpoints to ensure customer satisfaction and enhance customer loyalty. Communic More...

Provide high-quality support via phone, email, and help tickets for any inbound customer requests. Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates. Liaise with Medical Affairs te More...

We’re stable. We raised $35M and have years of runway. We're remote first and have more than 10 years of experience leading distributed teams at Elastic. Our team is distributed around the world, mainly in Europe and the east coast of the USA. Be part of a healthy cultur More...

Collect and analyze customer feedback from various sources using the Medallia platform Create reports and dashboards that visualize customer feedback data and trends Provide insights and recommendations to improve customer satisfaction and loyalty Support CX Central Team and CX C More...

Communication Skills: Ability to communicate effectively verbally and in writing with clients. Organization skills: Ability to organize and track customer inquiries and complaints. Problem Solving: Ability to address and resolve customer problems quickly and effectively. Computer prof More...

Educational Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. Customer Service Knowledge: A deep understanding of customer service principles and how to provide excellent customer service. Leadership skills: The ability to lead the custom More...

Roles and responsibilities 1. Customer Interaction and Support Responding to Inquiries: Answer customer queries via phone, email, live chat, or in-person, providing accurate information about products, services, and policies. Handling Complaints: Address and resolve customer comp More...

This is a full-time on-site role as a Customer Service Specialist at ZBOM located in Riyadh. As a Customer Service Specialist, you will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional cust More...

Process orders, returns, and refunds accurately and in accordance with company policies and procedures. Maintain thorough and accurate records of customer interactions and transactions in our CRM system. Collaborate with cross-functional teams to escalate complex issues and ensure More...

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels. Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties. Product Know More...

Job BriefWe re on a hunt for a growth marketer to join one of the fastest growing higher education institutes in North Bengal to help us scale our organization with his holistic approach.Your main duties include running experiments across the funnel, improving conversion rate, and w More...

Open position: Accounts Receivable (AR) and Collection (MNC Company) An MNC company in Malaysia is looking for Accounts Receivable (AR) and Collection to join the team and be based in the Selangor office. Key responsibilities and requirements include:Having experience working in IT ba More...

Customer Service: Ability to provide high-quality technical support and consulting services to customers. Problem Solving: Ability to analyze customer problems and provide effective and quick solutions. Effective Communication: The ability to communicate effectively with customers to More...

Roles and responsibilities 1. Team Leadership Supervise and lead the guest services team, providing guidance, training, and support to ensure high levels of service. Conduct regular team meetings to communicate goals, updates, and performance expectations. Foster a positive work More...