Agent Jobs in Riyadh

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Process and confirm guest room reservations made by clients over the phone, letter or fax Maintain accounts f More...

Directs, manages and controls the overall direction and activities of Shared Services. Performs executive and management duties and exercises financial authority at the level established by the Board for the position. Acts as an internal consultant and change agent to ensure that o More...

Design and implement comprehensive marketing strategies to create awareness of the company’s business activities Supervise the department and provide guidance and feedback to other marketing professionals Produce ideas for promotional events or activities and organize them e More...

Answering inbound calls and Interact with customers to provide the necessary help while using service. Liaise and coordinate with Service Provider to resolve customer issues Interact with customers through chat and emails. Identify, research, and resolve customer issues using the More...

To manage workforce management in an effort to increase the operational effectiveness br To report daily call center metrics on all projects teams and agent performance br Analyzing and adjusting staffing to maximize efficiency and service level requirements br Ensure tracking and m More...

Understand the Logistics and Services 4PL accounts’ business requirements and the end-to-end program which Maersk has committed, then execute according to defined IOPs, SOPs and KPIs - Build and maintain long term relationship with customer, and internal operational and custom More...

Ensures the timely delivery of import and export containers utilising preferred or line-approved routings while providing the highest level of customer satisfaction. Drives efficiency and cost savings. Ensures that all store door import/export requirements are maintained to ensure More...

3 years’ experience in Maersk or in Transportation industry Direct call handling experience Demonstrated relationship techniques Sense of urgency Ability to multi task college degree preferred) Proficiency in Microsoft suite

Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations. Conducts pre arrival process to contact all future guests to arrange services including but not limited to Wine Tastings, Dining Reservations, shipping packages, various Tran More...

Seek and maximise revenue opportunities and minimise costs Consistently exceed customer expectations Develop a motivated and high performing team committed to delivering clear goals Protect the health, safety and well being of our customers and colleagues Be a change agent, cons More...

Design and implement comprehensive marketing strategies to create awareness of the company’s business activities Supervise the department and provide guidance and feedback to other marketing professionals Produce ideas for promotional events or activities and organize them e More...

Design and implement comprehensive marketing strategies to create awareness of the business activities Manage the department and provide guidance and feedback to top management. Monitor progress and submit performance reports Responsible for producing valuable content for the onl More...

Ensure all inbound shipments get scanned with appropriate scan before sorted to courier. Ensure outbound shipments get bagged and containerized as per the bagging procedures before departing from the station. Ensure all shipments are handled as per the network standard. All shipmen More...

Drive to identify, understand and give high priority to customer needs. Anticipating and providing solutions to internal and external customers in a helpful, friendly and honest manner.Establishing a course of action for self and others to accomplish goals. Establishing priorities, More...

To control and monitor air and road operations to ensure schedules are adhered to. Within the Middle East Region. To analyze uplift requirements during the operation and change Aircraft/Truck allocations where considered required to ensure a timely and cost effective service. Be t More...

Opening and following up GEMA request & network files, for import & export shipments without documentation Ensure to update all traces and networks on a daily basis Build sustainable relationships of trust through open and interactive communication though callback activiti More...

To serve SNAS/DHL customers at the Front Counter, ensuring that all customer needs are met, questions and queries handled, all shipments are correctly and accurately processed and company standards are met or exceeded at all times. Maintain cleanliness and excellent appearance with More...

Ensure all inbound shipments get scanned with appropriate scan before sorted to courier. Ensure outbound shipments get bagged and containerized as per the bagging procedures before departing from the station. Ensure all shipments are handled as per the network standard. All shipmen More...

As Reservation Agent, you will work with trend data to respond to Guest inquiries so to develop strong relationships and maximize revenue opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage telephone and email inqu More...