Reservation Agent
Posted on :
26-06-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 3 years
Monthly Salary
SAR 0 - 5000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
26-06-2022
Job Description
- As Reservation Agent, you will work with trend data to respond to Guest inquiries so to develop strong relationships and maximize revenue opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage telephone and email inquiries in a prompt and professional manner and in accordance with brand standards ensuring accuracy and attention to detail at all times Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue Produce quotations and written confirmation to all clients Monitor guest satisfaction regularly and resolve any outstanding issues to ensure future business Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high-quality standards for relationship building, guest services, selling techniques, and billing and processing contracts Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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