Product Support Jobs in Lisbon

Acts as a primary contact for moderate to highly complex (e.g. longer running issues or more sensitive issues) escalation issues for customers. Collaborate with various internal and external teams to resolve customer issues. Communicate with customers to understand their issue and imp More...

Responsibilities: Handle customer inquiries through various channels (phone email chat).Resolve issues related to products or services promptly and professionally.Provide clear information about company features pricing and policies.Record interactions and ensure accurate documentatio More...

Perform technical maintenance services and 2nd line support for our solutions;Diagnose resolve and/or escalate incidents ensuring quick service restoration and compliance with agreed SLAs;Document actions taken and solutions applied in the service management platform in detail;Install More...

Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently More...

Location: Lisbon City Center Schedule: Rotational shifts (40 hours/week 8 hours/day with a 1hour lunch break) Salary: Up to 1366.17 EUR gross/month (inclusive of base pay bonuses and meal allowance) About the Role Do you thrive on creating exceptional customer experiences Were looki More...

As a Product Assessor you will be responsible for conducting comprehensive assessments of Cardiovascular and Soft Tissue products ensuring technical file reviews adhere to all applicable requirements including the European Medical Device Regulation (MDR) Medical Device Directive (MDD) More...

At SIXT were revolutionizing Customer Service with AIdriven solutions! Our Customer Service Transformation team designs seamless humanlike digital interactions that enhance customer experiences worldwide.As part of this innovative team youll develop scalable conversational AI solution More...

As the Product Owner AI Services for Customer Service Transformation (m/f/d) you will be a key player in driving SIXT innovative customerfocused solutions in a global omnichannel service ecosystem. You will lead the development of advanced virtual agents aiming to automate and en More...

As a Mobile Engineer youll work on our mobile applications a specific project critical to our customers needs. We need our engineers to be versatile display leadership qualities and be enthusiastic to take on new challenges across the fullstack as we continue to push technology forwar More...

We are looking for a driven and experienced Senior Product Owner to join our team at SIXT a global mobility provider. As our new team member you will be taking the lead in driving the future of several fleet processes and automating manual workflows. With a handson approach you will w More...

Responsibilities: Provide support to small and mediumsized businesses (SMBs) to help them grow their businesses across multiple channels chat email and phone;Support and expand the selfserve advertising base for SMB clients in the online and digital advertising domain;Provide pre and More...

Key Responsibilities: Provide excellent customer support to Frenchspeaking customers via phone email and chatAddress and resolve customer inquiries related to products services and accounts in a timely mannerTroubleshoot customer issues and escalate when necessary to appropriate depa More...

Leading cloudbased development platform with millions of users worldwide. Our mission is to give our users the freedom to create design manage and develop their online presence exactly the way they want. Were passionate about helping businesses bloggers and creatives build their websi More...

Key Responsibilities Respond to customer inquiries via phone email and chat in a professional and friendly manner.Assist customers with product information order issues and technical problems.Resolve customer concerns efficiently and escalate more complex issues when necessary.Provide More...

Key Responsibilities Respond to customer inquiries via phone email and chat in a professional and friendly manner.Help customers with product information order issues and technical support.Solve problems and escalate complex issues to the right team.Provide clear and effective solutio More...

Response analysis and resolution of technical issues;Ensure that the customer issues are restored in a timely manner according to the specified SLAs;Ensure every customer reported issue is properly documented;Ticketing systems for tracking purposes and learning opportunities;Measure a More...

Key Responsibilities Respond to customer inquiries via phone email and chat in a professional and friendly manner.Assist customers with product information order issues and technical problems.Resolve customer concerns efficiently and escalate more complex issues when necessary.Provide More...

Key Responsibilities Handle customer inquiries via email phone and chat with professionalism and efficiency.Support customers with product details orderrelated questions and troubleshooting technical issues.Collaborate with internal teams to escalate and resolve complex issues.Maintai More...

Key Responsibilities Handle customer inquiries via email phone and chat with professionalism and efficiency.Support customers with product details orderrelated questions and troubleshooting technical issues.Collaborate with internal teams to escalate and resolve complex issues.Maintai More...

Key Responsibilities Handle customer inquiries via email phone and chat with professionalism and efficiency.Support customers with product details orderrelated questions and troubleshooting technical issues.Collaborate with internal teams to escalate and resolve complex issues.Maintai More...