Relocation Support- Dutch Customer Service
Relocation Support- Dutch Customer Service
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Respond to customer inquiries via phone email and chat in a professional and friendly manner.
- Assist customers with product information order issues and technical problems.
- Resolve customer concerns efficiently and escalate more complex issues when necessary.
- Provide clear and effective solutions to ensure customer satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
What We Are Looking For
- Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).
- Strong problemsolving skills and the ability to handle customer inquiries with empathy.
- Flexibility to work rotational shifts from Monday to Friday including bank holidays.
- Must be available to work onsite in Lisbon.
What We Offer
- Competitive salary and benefits.
- Welcome Bonus of 2000.
- Private health insurance.
- Paid training to ensure you succeed in your role.
- A dynamic and supportive work environment.
- Opportunities for career development and advancement.
Work Schedule
- Monday to Friday: 07:30 AM to 08:00 PM (rotational shifts).
- Days Off: Weekends.
Employment Type
Full Time
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