Nuqtat Al Taknalojia

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions take More...

Administer all resources of compliance program and ensure implementation of all program according to accuracy and maintain knowledge on all compliance requirements and provide support to same and if required training to subordinates. Analyze all compliance procedures and monitor al More...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti More...

Prospecting potential customers: by phone, by email, physically… Selling products or services to those clients. Managing a client’s portfolio. Managing sales process. Identifying new development channels. Follow-up of sales. Promoting the company and its product/s More...

Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures Classify products based on SOP Follow SOP and instructions provided by managers Provides ideas for process improvements to enh More...

Develop and implement product strategies consistent with company vision Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products Work with senior management to create product plans and roadmaps Lead product manager More...

Communicates with relevant agencies to produce travel itineraries for business directors and employee events Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments Manages correspondence by answering emails and sorting mail Assists in More...

Oversee delivery of first class customer support through email, phone and chat for multiple properties and languages. Liaise with and provide support to internal external customers as needed.Metric driven, analyzing and reporting on team productivity and delivery of targets to Oper More...

3+ years of Experience in Transport Risk compliance, regulatory compliance management with government agencies, Ecommerce or Retail industry Bachelor’s degree in industrial or mechanical engineering. Advanced computer skills, especially MS Excel or basic SQL. Knowledge of d More...

M.S. in Computer Science, Machine Learning, Operational Research, Statistics or a related quantitative field 3+ years of hands-on experience in predictive modeling and analysis 2+ years hands-on experience in Python, Perl, Scala, Java, C#, C++ or other similar languages 1+ years More...

Manage day-to-day operations of a team of team managers and Associates including logistics, resource/equipment planning, staffing, quality control, and reporting Oversee the hiring & training of new team members and support their development Ensure productivity is maximized th More...

Manage a team of 15+ associates and specialists in driving Operational goals for respective business functions measured under Cycle Time/ Productivity/Quality/ Cost metrics Manage global classification/rule writing programs that will result in duty savings and ultimately benefit th More...

Experience directly leading a team(s) of people Experience interviewing and selecting people who will maintain a high performance bar in Amazon As a leader of leaders understands how to nurture and develop leadership skills Strong listening skills Positive communicator who under More...

Work with text and other types of data and attach tags to the contents, at scale. Deliver high quality of labeled data, leveraging guidelines to meet specific key performance indicators, and using in-house tools and software. Report issues with tools and software to the developme More...

Build an understanding of customer pain points, requirements, and potential value that can be delivered by advertising or merchant services Identify target accounts using market data and industry intelligence Learn the advertising or merchant services portfolio and theculture Ide More...

you will own major deliverables end-to-end, drive roadmaps, and provide technical leadership to the engineering team. You’ll be responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact. Work with produ More...

Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets Collaborate with internal More...

Leading and managing 3-4 direct reports and 300+indirect reports. Diving into data to identify the root of a problem and solving it (no matter how large or small the scale) Managing workflow, escalations and effectively delegating across your leadership team. Driving the creation More...

Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality Support hiring and training of new Associates Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic More...

Bachelor’s Degree in Computer Science or related field 8+ years of software development experience Object-Oriented Programming (OOP) and/or Design (OOD) best practices and principles. Computer Science fundamentals in data structures, algorithms, problem solving, distributed More...