Nuqtat Al Taknalojia

Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encourages top performance More...

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions take More...

Administer all resources of compliance program and ensure implementation of all program according to accuracy and maintain knowledge on all compliance requirements and provide support to same and if required training to subordinates. Analyze all compliance procedures and monitor al More...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti More...

Prospecting potential customers: by phone, by email, physically… Selling products or services to those clients. Managing a client’s portfolio. Managing sales process. Identifying new development channels. Follow-up of sales. Promoting the company and its product/s More...

Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures Classify products based on SOP Follow SOP and instructions provided by managers Provides ideas for process improvements to enh More...

Develop and implement product strategies consistent with company vision Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products Work with senior management to create product plans and roadmaps Lead product manager More...

Communicates with relevant agencies to produce travel itineraries for business directors and employee events Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments Manages correspondence by answering emails and sorting mail Assists in More...

Oversee delivery of first class customer support through email, phone and chat for multiple properties and languages. Liaise with and provide support to internal external customers as needed.Metric driven, analyzing and reporting on team productivity and delivery of targets to Oper More...

Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & sales targets. To proactively maintain regular engagement with key client contacts in line with client expectations. Ensure delivery of Client KPIs/Sales targets including d More...

Developing the HR agenda. Developing HR strategies, policies, and practices. Improving and monitoring employee productivity. Structuring compensation and benefit packages. Managing staff wellness initiatives. Improving relations between staff and employers. Evaluating staffing More...

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quot More...

Provide guidance on effective data visualization Develop Excel-based dashboards Develop searchable Excel sheets and templates Develop user guidelines and manual, including how to search for data and update dashboards, searchable Excel templates, and tools Conduct orientation on More...

Manage Content teams, responsible for maintaining SLA s, daily flow, scheduling, etc... Handling queries and escalations from agents, ex. with systems and tools, and clarifying policy guidelines. Oversee delivery of first class customer support through email, phone and chat for mu More...

Assist to install and configure all Oracle Fusion Middleware and manage efficient configuration of all Oracle RAC databases. Administer configuration of all software services into various different environments. Evaluate all HA elements in all platforms and manage automate desktop More...

Proactively moderates (Screen) all types of site generated content in Arabic English. Edit and/or create content implementing our related guidelines.Provide feedback about unusual items, unavailable types or attributes. Research to find and/or verify provided data. Translate attr More...

Document and test new software applications Assess new application ideas Research competitor offerings Develop applications (coding, programming) Interview beta testers The intern will gain exciting real-world software engineering experience at a thriving company.

Read given material and research industry-specific terminology Convert text and audio recordings from one language to one or more others Ensure translated content conveys original meaning and tone Prepare subtitles for videos and online presentations Cross-reference specialized More...

Evaluate employees' skills and performance quality. Identify areas in employees' skills that require improvement. Organize training sessions specific to various roles in the company. Ensure that new staff members receive appropriate introductory training. Prepare all ins More...

Improving system quality by identifying issues and common patterns, and developing standard operating procedures Enhancing applications by identifying opportunities for improvement, making recommendations and designing and implementing systems Maintaining and improving existing co More...

Evaluate staff performance and provide appropriate feedback. Organize trainings for staff in their assigned job responsibilities. Monitor and manage operational expenses within allotted budget. Motivate and supervise staffs to meet departmental goals. Assist in interviewing, hir More...