Nuqtat Al Taknalojia

Work with text and other types of data and attach tags to the contents, at scale. Deliver high quality of labeled data, leveraging guidelines to meet specific key performance indicators, and using in-house tools and software. Report issues with tools and software to the developme More...

Manage a team of 15+ associates and specialists in driving Operational goals for respective business functions measured under Cycle Time/ Productivity/Quality/ Cost metrics Manage global classification/rule writing programs that will result in duty savings and ultimately benefit th More...

Experience directly leading a team(s) of people Experience interviewing and selecting people who will maintain a high performance bar in Amazon As a leader of leaders understands how to nurture and develop leadership skills Strong listening skills Positive communicator who under More...

Manage day-to-day operations of a team of team managers and Associates including logistics, resource/equipment planning, staffing, quality control, and reporting Oversee the hiring & training of new team members and support their development Ensure productivity is maximized th More...

Oversee delivery of first class customer support through email, phone and chat for multiple properties and languages. Liaise with and provide support to internal external customers as needed.Metric driven, analyzing and reporting on team productivity and delivery of targets to Oper More...

Develop and implement product strategies consistent with company vision Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products Work with senior management to create product plans and roadmaps Lead product manager More...

Communicates with relevant agencies to produce travel itineraries for business directors and employee events Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments Manages correspondence by answering emails and sorting mail Assists in More...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti More...

Administer all resources of compliance program and ensure implementation of all program according to accuracy and maintain knowledge on all compliance requirements and provide support to same and if required training to subordinates. Analyze all compliance procedures and monitor al More...

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions take More...

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quot More...

Developing the HR agenda. Developing HR strategies, policies, and practices. Improving and monitoring employee productivity. Structuring compensation and benefit packages. Managing staff wellness initiatives. Improving relations between staff and employers. Evaluating staffing More...

Proactively moderates (Screen) all types of site generated content in Arabic English. Edit and/or create content implementing our related guidelines.Provide feedback about unusual items, unavailable types or attributes. Research to find and/or verify provided data. Translate attr More...

Manage Content teams, responsible for maintaining SLA s, daily flow, scheduling, etc... Handling queries and escalations from agents, ex. with systems and tools, and clarifying policy guidelines. Oversee delivery of first class customer support through email, phone and chat for mu More...

Read given material and research industry-specific terminology Convert text and audio recordings from one language to one or more others Ensure translated content conveys original meaning and tone Prepare subtitles for videos and online presentations Cross-reference specialized More...

Staying up to date with industry trends to keep ahead of competitors Producing consistently excellent visual work Producing a host of ideas, selecting the best ones and selling them to the other members of the team and to clients Encouraging others to share their ideas and nurtur More...

Assist to install and configure all Oracle Fusion Middleware and manage efficient configuration of all Oracle RAC databases. Administer configuration of all software services into various different environments. Evaluate all HA elements in all platforms and manage automate desktop More...

Improving system quality by identifying issues and common patterns, and developing standard operating procedures Enhancing applications by identifying opportunities for improvement, making recommendations and designing and implementing systems Maintaining and improving existing co More...

Test current products and identifying deficiencies Suggest solutions to identified product problems Investigate product quality in order to make improvements to achieve better customer satisfaction Plan, create and manage the overall Quality Planning strategy Collaborate with t More...

Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents. Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems. Completes conversion mailings by coo More...