Manage a team of 15+ associates and specialists in driving Operational goals for respective business functions measured under Cycle Time/ Productivity/Quality/ Cost metrics
Manage global classification/rule writing programs that will result in duty savings and ultimately benefit the programs. Make right hiring decisions, continuously develop team, Set goals and holds team members accountable for performance.
Drive process improvements and enforce quality processes.
Scale up team by proper budgeting and planning.
Work with Amazon’s internal technology teams to develop creative and best-in-class product compliance business processes that can scale up.
Work with various internal teams (e.g. supply chain, Retail teams, system teams, program teams) to help drive tools, best practices and process improvements that affect classification speed of the program.
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