Senior Operations Manager
Posted on :
24-04-2024
Employer Active
1 Vacancy
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Job Description
- Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets
- Collaborate with internal partners to build input-focused operating plans for achievement of key measures
- Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice
- Develop, implement, or change processes as necessary to allow Amazon to scale at an accelerated pace, while managing cost and, without impacting customer experience
- Implement bar-raising programs aimed at hiring and developing top talent and build career development road-map for site operations teams
- Inspire front line teams to go beyond the standard “call of duty” to find creative solutions for our product issues; encourage risk-taking and advocacy on behalf of product teams.
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
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