QoS (Quality of Service) Jobs in Latvia

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Manager in Riga.Position: Quality ManagerLocation: Riga Latvia(onsite)Employment type: FulltimeDUTIES AND RESPONSIBILITIES:Manage Peak volumes for Reachability & More...

Position: Quality Analyst (Dutch) Location: Riga Latvia (onsite) Employment type: Fulltime DUTIES AND RESPONSIBILITIES: Monitor and audit quality of customer interactions of assigned CSAs provide root cause analysisProvide individual and team feedback and coaching to CSAs by sharing More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (Dutch)in Riga who willperform Audits and drive quality improvement as per Quality Framework as techM has signed in SOW with Client.Position: Quality Analyst More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (Finnish)in Riga who will perform Audits and drive quality improvement as per the Quality Framework as tech has signed in SOW with the Client.Position: Quali More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (German)in Riga who willperform Audits and drive quality improvement as per Quality Framework as techM has signed in SOW with Client.Position: Quality Analys More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (Norwegian)in Riga who willperform Audits and drive quality improvement as per Quality Framework as techM has signed in SOW with Client.Position: Quality Ana More...

David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Quality Analyst (Swedish)in Riga who willperform Audits and drive quality improvement as per Quality Framework as techM has signed in SOW with Client.Position: Quality Analy More...

We are hiring a Quality Analyst (Dutch) for our client based in RigaLatvia.Position: Quality Analyst (Dutch)Work Model: OnsiteEmployment Type: Full timePermanentResponsibilities:Monitor and audit quality of customer interactions of assigned CSAs provide root cause analysis Provide ind More...

In collaboration we areworking with a leading multinational technology BPO business that is looking for a Quality Analyst (Norwegian) in Riga who will perform Audits and drive quality improvement Location: Riga Latvia (onsite)Employment type: Fulltime DUTIES AND RESPONSIBILITIES:Monit More...

Junior Customer Service Representative (Remote) Location: Remote About the role: Are you a people person with excellent communication skills Were looking for a Junior Customer Service Representative to join our team and provide topnotch support to our customers. What youll do: Respond More...

Position: Quality ManagerLocation: Riga Latvia (onsite)Employment type: FulltimeDUTIES AND RESPONSIBILITIES:Manage Peak volumes for Reachability & Backlog by working on Calls & Tickets.Understand and keep track of key team KPIs. Manage dips in performance with adequate reinfor More...

Our Fintech client in Cryptocurrency is seeking a highly motivated and experienced Director of Bank Relationships Job Type: Full time Remote Requirements Strong track record in Business development and business networking with financial institutions which should be clearly demonstra More...

Conduct audits and improve quality according to the Quality Framework outlined in the agreement with the client. We are currently seeking candidates who are fluent in Swedish German Norwegian Finnish and Dutch. Educational / Professional Qualification University DegreeProven experienc More...

We are hiring Customer Service Advisor for our client based in Riga Latvia.Position: Customer Service Advisor(B2/C1 Norwegian)work model: OnsiteEmployment type: Full time permanentResponsibilities:Handle phone calls with customer queries and provide resolution to end users Record case More...

We are hiring Customer Service Advisor for our client based in RigaLatvia.Position: Customer Service Advisor (B2/C1 Dutch)Work model: OnsiteEmployment type: FullTimePermanent.Responsibilities:Handle phone calls with customer queries and provide resolution to end users Record case reso More...

About Us:We are a performance marketing agency managing over $120M in annual media spend. Specializing in boutique digital marketing services we partner with large American companies in the home improvement industry helping them drive growth while reducing their overall marketing cost More...

Educational/Professional Qualification Near native (interpreted as CEFR level B2/C1 Swedish) or native relevant market language and manageable English skills (B1 or better) in writing and speaking to understand documentation and log accurately in the client systems. RequirementsPrevio More...

About the client:Our client is a dynamic and innovative payment service provider based in Latvia specializing in delivering tailored payment solutions. With a focus on secure efficient and scalable payment processing their team helps businesses to optimize their transaction workflows More...

We are hiring Team Lead Customer Service for our client based in Riga Latvia.Position: Team Lead Customer Service (German / Swedish / Dutch)Work model: OnsiteEmployment type: Fulltime PermanentResponsibilities:To motivate develop and mentor team members in a dynamically changing env More...

We are hiring Customer Service Advisor for our client based in R ga Latvia.Position: Customer Service Advisor (B2/C1 for Voice and Non Voice for German language)Work model: OnsiteEmployment type: Fulltime Permanent.Responsibilities:Handle phone calls with customer queries and provide More...