Norwegian customer service agent to Riga
Norwegian customer service agent to Riga
Posted on :
31-12-2024
Employer Active
1 Vacancy
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Job Description
In this position you will leverage your skills passion and customerfocused approach to enhance service delivery and contribute to the companys success.
What We Offer:
- The opportunity to work from modern offices in Riga
- Paid accommodation for the first 4 weeks
- Covered flight expenses
- Opportunities for career growth within the company
- Private medical insurance
- Monthly food vouchers
Your daily responsibilities will include:
- Assisting customers on an ecommerce platform through various channels (phone email and chat) based on business needs
- Identifying client issues handling complaints providing solutions and alternatives and guiding customers within the set timeframes
- Following provided guides and protocols during training to ensure a high level of customer satisfaction
- Delivering professional customer support
- Collaborating with colleagues or different teams to resolve more complex cases
Your Qualifications:
- Language Skills: Proficient in Norwegian (B2 or C1 level) with good English communication skills (B1 level).
- Experience: Prior experience in customer service is a plus but not mandatory.
- Technical Skills: Good computer skills and familiarity with common software.
- ProblemSolving Skills: Strong ability to research and identify accurate solutions.
- Communication Skills: Excellent communication and negotiation skills with a serviceoriented professional and detailfocused attitude.
Interested or have questions
Feel free to reach out via email at
Our recruitment team is here to help!
Employment Type
Full Time
Key Skills
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