Danish customer service agent to Riga
Danish customer service agent to Riga
Posted on :
31-12-2024
Employer Active
1 Vacancy
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Job Description
In this position you will leverage your skills passion and customerfocused approach to enhance service delivery and contribute to the companys success.
Here you can read more about live and work in Riga
What We Offer:
- The opportunity to work from modern offices in Riga
- Paid accommodation for the first 4 weeks
- Covered flight expenses
- Opportunities for career growth within the company
- Private medical insurance
- Monthly food vouchers
Your daily responsibilities will include:
- Assisting customers on an ecommerce platform through various channels (phone email and chat) based on business needs
- Identifying client issues handling complaints providing solutions and alternatives and guiding customers within the set timeframes
- Following provided guides and protocols during training to ensure a high level of customer satisfaction
- Delivering professional customer support
- Collaborating with colleagues or different teams to resolve more complex cases
Your Qualifications:
- Language Skills: Proficient in Danish (B2 or C1 level) with good English communication skills (B1 level).
- Experience: Prior experience in customer service is a plus but not mandatory.
- Technical Skills: Good computer skills and familiarity with common software.
- ProblemSolving Skills: Strong ability to research and identify accurate solutions.
- Communication Skills: Excellent communication and negotiation skills with a serviceoriented professional and detailfocused attitude.
Interested or have questionsFeel free to reach out via email at
Our recruitment team is here to help!
Employment Type
Full Time
Key Skills
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