Database Support Engineer Jobs in Kuwait City

As a Support Developer in the fintech domain, you will provide technical support, troubleshoot issues, and ensure the smooth operation of our financial services platform. You will work closely with cross-functional teams to resolve bugs, deploy fixes, and enhance system performance.

Technical Support: Provide first and second-line support for hardware, software, and network issues. Troubleshoot and resolve problems with desktops, laptops, printers, mobile devices, and other IT equipment. System Maintenance: Monitor and maintain computer systems and networks to More...

Respond to technical customer requests in accordance with our SLAs and own them until resolution. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues. Proactively identify, develop and maintain su More...

- Provide IT support, including troubleshooting IP phones and network issues. - Manage Windows environments, printers, and access points. - Utilize remote desktop applications and help desk software. - Ensure meticulous attention to detail and effective problem-solving. - Communic More...

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashion Partner with sales, product & engineering to ensure that customer’s needs are met Prioritize and drive resolution for escalated customer issues Provide feedback to pr More...

Translate customer user stories into requirements to create and modify solutions using our low code / no code application. Write technical design doents where required. Provide subject matter expertise on TraceLink’s data interfaces. Review, create, edit and test customer i More...

4+ years hands on experience of supporting clients’ most challenging technical needs and issues 4+ years experience with SQL (querying, troubleshooting, stored procedures, functions) 2+ years experience FTP, APIs, webhooks, CSV, JSON, and XML

Implement and install solutions at customer's infrastructure platforms Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers Act positively and respond promptly to the customer's requests/tickets Prepare, revi More...

University degree in IT-related field 8+ years as a specialized Oracle DBA Proficient in Oracle Database administration (RAC, RMAN, Performance Tuning, etc.) Experience in Linux/Unix environments Strong knowledge of Database Security, User Privileges, and Virtualization

Market & User Research: Conduct thorough market research and user analysis to understand news consumption behaviors and preferences. Leverage insights to tailor the app's content delivery and personalization algorithms. Content Strategy: Collaborate with content teams and lev More...

Minimum 1 year of experience in outdoor sales. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to work independently and achieve sales targets. Self-motivated and results-oriented.

Provide technical support, troubleshooting, and development assistance for fintech applications, focusing on platform payments and SaaS solutions. Ensure application functionality, performance, and optimization while working across front-end and back-end systems Participate in the More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Produce technical documentation such as solution descriptions, statements of work (SOW) for professional services, and enhancement requests (RFEs). Support software development required for POCs, implementation projects and customer support. This may require you to perform software More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify proble More...

Document and track customer inquiries, issues, and resolutions using our system. Proactively identify opportunities for process improvements and contribute to the development of knowledge base articles and support documentation. Assist in conducting product demonstrations and trai More...

Must have a valid driver's license and ability to maintain a clean driving record Working knowledge of Excel spreadsheets using vlookup and pivot tables, including other data management software Demonstrated ability to assist sales teams with any additional work as needed with More...

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

Managing and configuring Swift products (SAA, SAG, SWP, SNL & HSM) Managing Payment Control System Hands on experience with Message duplicate detection and customer screening Applications like DDA & SafeWatch Hands on experience with any vendor based application like paym More...