Customer Support Remote Jobs in Kuwait

Identify and assess customers’ needs to achieve satisfaction. Cater to client queries by providing accurate data using appropriate communication channels. Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desi More...

Perform tasks as directed by the in pursue of the achievement of excellent customer service. Deal directly with customers either by telephone, electronically or face to face. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gather information More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Provide Help Desk support to users with non-secure internet protocol routing network (NIPRNET or NIPR), SIPRNET, stand-alone AIS or communications systems issues. Uses work order system to initiate, update, and track all user generated work orders. Serves as a single point of cont More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner Ensure that a high level of professional rapport is developed and maintained with all customers You will administer implementation of contact center plans and pr More...

Install, diagnose, repairing, maintain, and upgrade corporate End points (laptops, Windows, Mac, and AWS Workspaces) to ensure optimal workstation performance. Test and assess issues related to computer software and hardware, including operating systems, such as Mac and Windows. D More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Responsible for recognizing, researching, isolating, and resolving first level information systems problems and coordinates referrals to appropriate technical, professional, or service personnel for appropriate service, repairs, training, and follow-up. Maintain, operate, and upgra More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Manages the technical, operational, and administrative responsibilities of Audio Visual, CATV, CCTV, and IDS tasks/projects. Responsible for the direction, performance, and appraisals of the personnel assigned to the Audio Visual, CATV, and CCTV sections. Performs all project mana More...

Greet internal personnel, students, and external clients and responds to inquiries and identifies solutions including directing to appropriate resources, as required. Compose and compile information, prepare and produce various documents, forms and correspondence independently and More...

Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understan More...

Planning concepts by studying relevant information and materials. Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval. Preparing finished art by operating necessary equipment and software. Coordinating with ou More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective More...