VP Customer Experience Jobs in Jordan

Job Description What you'll be doing Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors More...

Your Job . Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitorin More...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble More...

Key job responsibilities Manage day to day operations with a team of 20-25 Customer Service Associates (CSAs). Hold Regular 1-1 with CSAs every week. Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Trac More...

Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application troubleshooting with customers More...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests thro More...

Design, Measure, and report periodic comprehensive and ongoing performance dashboards including NPS, QoS and Dynamic Voice of Customer surveys and measures for all interfacing operations to stakeholder management. Channels Performance: Evaluate the performance of digital & Phys More...

Company Description Taj Al Safa Real Estate Development Company, established in Amman in 2014, is a provider of distinguished residential and commercial projects. With over 20 years of experience in the real estate field, our team of industry professionals offers clients a unique More...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...

What benefits will you receive? Benefits One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additi More...

Answer inbound calls and emails from clients with questions relating to their enrollment in our debt settlement program Perform data entry - Track and update to customer accounts via CRM Accurately maintain records by thoroughly updating client account information Daily managemen More...

Client Care Representative Description The Debt Settlement Client Care Representative will be a friendly, optimistic, and empathetic adviser to clients in our debt settlement program committed to providing an outstanding customer experience. Our representatives should be a master More...

Basic Qualifications What qualifications do we need from you? Must have at least a year of BPO experience Minimum age: 18 years old Completed at least two years in college or Senior High Graduate; or High school graduate (old curriculum) with at least one (1) year customer More...

Responsible for improving customer retention through programs and service provided to the customer Actively listen to customers and provide them with solutions that meet or exceed what they need Explain and demo all digital products of Bayt.Com in person or online to ens More...

. Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitoring and audi More...

Proven experience in sales and customer relationship management Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to understand and articulate customer needs Self-motivated and target-driven Experience in the training and coach More...

Collaborate with clients to develop and implement quality management systems (QMS) and standard operating procedures (SOPs) tailored to their specific needs and industry requirements. Conduct assessments and audits to ensure compliance with ISO:9001 standards and other quality mana More...

About the job Working at Thoropass At Thoropass, we are on a mission to transform an industry that’s never been known for innovation, but we aren’t letting that stop us. We love collaborating to come up with new ways to solve problems that would stump other tea More...

RED Global on behalf of a client partner are searching for a Customer Delivery Engineering Technical Lead for a 9 Month project starting ASAP Role: Customer Delivery Engineering Technical Lead Start: ASAP Duration: 9 Months Location: Hybrid (1 week every 2 months roughly on sit More...

Manage related promotions and campaigns. Lead and implement Loyalty Program to ensure customer retention, customer engagement, and customer experience. Provide innovative ideas to drive business and make sure customers’ needs, feedback, and suggestions are considered and add More...