Service Operations Jobs in Amman

Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk en More...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups. Ens More...

Customer Service Operations Manager -Jordan  Experience: Min 4 years’ experience as Customer Service Manager of handling 100+ staff  Industry: Logistics/ Delivery/ E-Commerce  Job Location: Amman- Jordan  Jordanians only from same industry and experience have to reach us More...

Sell planned maintenance agreements to new and existing customers Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity Develop and implement plans, process, and strategies for improving customer service and increas More...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff i More...

7+ years of experience in customer service management or related roles within a supply chain or logistics environment. Strong knowledge of customer service operations, order management, and supply chain processes. Excellent communication and interpersonal skills. Strong analytica More...

About the job Overview WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, o More...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. to ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations. When required a More...

PURPOSE The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed SLA. For that purpose he has the ownership of incidents from opening to closing and must wor More...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio More...

Leading and managing 3-4 direct reports and 300+indirect reports. Diving into data to identify the root of a problem and solving it (no matter how large or small the scale) Managing workflow, escalations and effectively delegating across your leadership team. Driving the creation More...

Responsibilities Strategic Leadership: Develop and implement regional strategy for IT operations and end to end service customer service management across SITAs product portfolio and across all customer segments addressed in the geo. Provide leadership in assessing, planning, a More...

Trouble shoot and repair various types of automation and welding equipment Perform preventative maintenance and functional testing on various types of automation and welding equipment Ability to work in shop on both plasma and welding equipment Enter service orders and research cu More...

Minimum 10 years of experience in international capacity. Senior positions in a large governmental or international agency. Extensive knowledge of operations and services. A high level of skill in management of broad programmes, political decision making and negotiating, as well as More...

In this role you will be responsible for working closely with sellers, seller support, customer service, sales to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute / short terms issues. You will also partner with product management More...

About the job Description To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network. Your Responsibilities First and foremost, support More...

Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports D More...

About the job Role Overview: Operations Executive Daily follow-up and support to the Middle-Mile KPIs operational excellence, leveraging systems and processes to maximize the operations' efficiency and productivity. Statistical/Analytical skills to study Data, analy More...

تعلن شركة نوبار للتجارة والاستثمار عن حاجتها إلى موظف/موظفة لشغل وظيفة مسؤول علاقات بائعين وعملاء مع إدارة بيانات في فريقنا . نبحث عن شخص متفانٍ وملتزم للانضمام إلى شركتنا والمساهمة في تحقيق أهدافها. متطلبات الوظيفة: إجادة اللغة الإنجليزية. القدرة على إدخال البيانات بدقة وفعالية. More...

Operations Executive Role Overview: Operations Executive Daily follow-up and support to the Middle-Mile KPIs operational excellence, leveraging systems and processes to maximize the operations' efficiency and productivity. Statistical/Analytical skills to study Data, analyze tr More...