وظيفة في عمليات الخدمة في عمان

Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk en المزيد...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups. Ens المزيد...

Customer Service Operations Manager -Jordan  Experience: Min 4 years’ experience as Customer Service Manager of handling 100+ staff  Industry: Logistics/ Delivery/ E-Commerce  Job Location: Amman- Jordan  Jordanians only from same industry and experience have to reach us المزيد...

Sell planned maintenance agreements to new and existing customers Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity Develop and implement plans, process, and strategies for improving customer service and increas المزيد...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff i المزيد...

أكثر من 7 سنوات من الخبرة في إدارة خدمة العملاء أو الأدوار ذات الصلة ضمن سلسلة التوريد أو البيئة اللوجستية. معرفة قوية بعمليات خدمة العملاء وإدارة الطلبات وعمليات سلسلة التوريد. اتصالات ممتازة ومهارات التعامل مع الآخرين. قدرات تحليلية وحل المشكلات قوية، مع التركيز على التحسين المستمر المزيد...

About the job Overview WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, o المزيد...

توفير دعم عمليات الخدمة للعملاء الداخليين والخارجيين وفقًا لشروط عقد العميل واتفاقيات مستوى الخدمة. لضمان حسن سير العمل والصيانة لجميع الأنظمة والمنتجات الداخلية والخارجية التي تخدمها عمليات الخدمة. عند الحاجة، قم بدور SPOC للعميل وتنسيق جدولة التدخل مع مجموعات الحل الداخلية للعميل و المزيد...

PURPOSE The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed SLA. For that purpose he has the ownership of incidents from opening to closing and must wor المزيد...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio المزيد...

Leading and managing 3-4 direct reports and 300+indirect reports. Diving into data to identify the root of a problem and solving it (no matter how large or small the scale) Managing workflow, escalations and effectively delegating across your leadership team. Driving the creation المزيد...

Responsibilities Strategic Leadership: Develop and implement regional strategy for IT operations and end to end service customer service management across SITAs product portfolio and across all customer segments addressed in the geo. Provide leadership in assessing, planning, a المزيد...

Trouble shoot and repair various types of automation and welding equipment Perform preventative maintenance and functional testing on various types of automation and welding equipment Ability to work in shop on both plasma and welding equipment Enter service orders and research cu المزيد...

Minimum 10 years of experience in international capacity. Senior positions in a large governmental or international agency. Extensive knowledge of operations and services. A high level of skill in management of broad programmes, political decision making and negotiating, as well as المزيد...

Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports D المزيد...

In this role you will be responsible for working closely with sellers, seller support, customer service, sales to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute / short terms issues. You will also partner with product management المزيد...

About the job Description To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network. Your Responsibilities First and foremost, support المزيد...

About the job Role Overview: Operations Executive Daily follow-up and support to the Middle-Mile KPIs operational excellence, leveraging systems and processes to maximize the operations' efficiency and productivity. Statistical/Analytical skills to study Data, analy المزيد...

تنفيذي العمليات نظرة عامة على الدور: تنفيذي العمليات المتابعة والدعم اليومي للتميز التشغيلي لمؤشرات الأداء الرئيسية في Middle-Mile، والاستفادة من الأنظمة والعمليات لتحقيق أقصى قدر من كفاءة العمليات وإنتاجيتها. المهارات الإحصائية / التحليلية لدراسة البيانات وتحليل الاتجاهات. تحل المزيد...

Our internships are educational opportunities intended to allow you, our future managers, to discover how we lead and develop our teams of Associates. As an Operations and Logistics Interns, you will learn how our managers effectively engage their teams to realize their full potenti المزيد...