Customer Experience Jobs in Amman

Design customer journey map. Act as a liaison with different stakeholders to identify and analyze journey gaps. Monitor end to end customer journey to enhance future -state experiences. Ensure availability of product and policy information. Analyze process turn-around times. Co More...

Responsible for closing direct sales of products in order to meet individual/team targets and the organization's business objectives Creates, monitors and revises lead generation plans to generate a substantive sales opportunity pipeline Responsible for sales calls directly fr More...

3+ years of experience in user experience design, preferably in a digital marketing or agency environment A strong portfolio showcasing your UX/UI design projects, including wireframes, prototypes, and final deliverables across various platforms Proficiency in design and prototypi More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

User Research and Design Thinking skills Visual Design and Prototyping skills User Experience (UX) skills Experience with design tools such as Figma, Sketch, or Adobe Creative Suite Understanding of human-centered design principles Ability to collaborate with multidisciplinary More...

Design, Measure, and report periodic comprehensive and ongoing performance dashboards including NPS, QoS and Dynamic Voice of Customer surveys and measures for all interfacing operations to stakeholder management. Channels Performance: Evaluate the performance of digital & Phys More...

Identify and resolve customer experience issues on our website and platforms by collaborating with cross-functional teams to implement solutions that optimise user journeys. Actively extend customer support via email and live chat, cultivating a personalised experience and motivati More...

Your role As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you work closely with other More...

Client Communication: Handle incoming customer inquiries via chat and telephone calls, providing prompt, accurate, and friendly assistance. Problem Resolution: Actively listen to customers, understand their needs, and provide effective solutions or escalate issues to the appropriat More...

Job SummaryThe IT Manager will oversee the development implementation and management of all information technology systems and services within the company. The role includes managing IT infrastructure supporting business operations and ensuring technology aligns with strategic goals.K More...

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

Job Description What you'll be doing Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors More...

Manage related promotions and campaigns. Lead and implement Loyalty Program to ensure customer retention, customer engagement, and customer experience. Provide innovative ideas to drive business and make sure customers’ needs, feedback, and suggestions are considered and add More...

What you will enjoy working on: Project management Works well with internal teams in order to deliver the best customer experience, this entails working with Support, Product, Sales & Engineering Have a good knowledge of where Deel is hiring and Deel services (payroll, HR, More...

About the job Working at Thoropass At Thoropass, we are on a mission to transform an industry that’s never been known for innovation, but we aren’t letting that stop us. We love collaborating to come up with new ways to solve problems that would stump other tea More...

Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and timeliness. Customer Account Management: Maintain and manage customer accounts to ensure a smooth, personalized experience. Responsive Communication: Respond promptly to customer inquiries, issue More...

Your primary responsibilities include: Translate business objectives and creative briefs into design solutions. Lead and manage the process for your designs. Quickly iterate and offer versions of designs based off feedback. Productionize existing designs for hand-off to develo More...

Responsibilities: As a Customer Service Representative at HTT-High Tech Talents, you will be crucial in ensuring our customers receive top-notch service. Your responsibilities will include: Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and More...

Candidate Profile Bachelor's degree with three to six months of relevant experience preferred Proficient or bilingual in Turkish and English Strong computer navigation ss and PC Knowledge, Courteous with strong customer service orientation Ability to effectively communicat More...