Guest Relations Agent
Posted on :
03-11-2021
Employer Active
1 Vacancy
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Jobs by Experience
0 - 3 years
Monthly Salary
SAR 0 - 5000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
03-11-2021
Job Description
- Ensures that all Ex. Floor and Business Center SOP’s are adhered to.
- Monitor maintenance and development of the physical Floor and Business Center product.
- Provide exceptional Concierge information to our guests about local and area attractions, restaurants, theaters, special events, tickets, confirmations and other available services.
- To ensure proper handling of all incoming and outgoing faxes, and e-mails for hotel guests and event participants.
- Manage the Ex. Floor guest history system and ensure Guest information is updated.
- Reviews arrival reports and VIP’s to ensure all special requirements are anticipated.
- Develops and maintain strong guest relationships to ensure Ex. Floor loyalty.
- Remain observant and respond to each guest who approaches the reception desk.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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