Customer Care Jobs in Jeddah
Customer Care Jobs in Jeddah
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University degree in a related field such as information technology, business administration, computer science, or any related major. A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms. Advanced analytical sk More...
Educational and professional qualifications: Bachelor's degree in finance, business administration, or related field. Experience in credit management or financial services is a plus. Artistic skills: In-depth knowledge of credit granting policies and procedures. Ability to provi More...
Conduct performance analysis and identify the causes for deviation in targeted KPIs Prepare special reports related to the performance reporting as requested by management team. Prepare monthly review of Customer Care KPIs Prepare call volume analysis to support headcount forecas More...
Develop and maintain strong relationships with clients, understanding their needs and ensuring they achieve their business goals using the company's platform. Address client concerns and ensure the resolution of issues in a timely manner, aiming for customer satisfaction. Moni More...
Customer Experience Executive
Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management. Key Responsibilities Create and develop quality scripts for inbound More...
Customer Experience Analyst
Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management. Key Responsibilities Create and develop quality scripts for inbound More...
Guest Care Representative
Bachelor's degree in hotel management or related field. Excellent communication skills and ability to deal with the public. The ability to solve problems and deal with difficult situations. Dedication to providing a positive guest experience.
Education and Training: Degree in Nursing, Healthcare, or related field. Skills: Skills in providing basic healthcare and daily assistance. Ability to administer medications and treatments. Skills in communicating with patients and family members. Personal Abilities: Patience and comp More...
Excellent communication skills and good dealing with the elderly or sick. Ability to provide personal care and assistance with activities of daily living. Knowledge of first aid and basic health care. Ability to work independently and under pressure.
Customer Experience Agent
Roles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving c More...
Customer Services Supervisor
Ability to manage and direct a customer service team. Extensive knowledge of the company's products or services and operations. Ability to solve problems and deal with difficult customers. Effective communication skills and the ability to direct and train the work team.
Life Care Business Services Coordinator
Strong organizational skills and ability to manage time effectively. Ability to handle sensitive information and maintain confidentiality. Excellent communication skills to interact with customers and partners tactfully. Flexibility and ability to adapt to changing business requiremen More...
Customer Operations Manager
Saudi nationality. Excellent communication skills and ability to build strong relationships with clients. Ability to analyze customer needs and guide teams to provide excellent customer service. Organizational and time management skills to organize service operations. Ability to deal More...
Customer Experience Representative
Excellent communication skills and the ability to communicate with customers tactfully and professionally. Ability to solve problems effectively and handle complaints in a positive manner. Good knowledge of customer service and hospitality principles. Ability to work in a changing env More...
Customer Services Assistant
Excellent communication skills and the ability to deal with customers in a courteous and effective manner. Ability to understand customer needs and provide support and assistance in a professional manner. Ability to work within a team to achieve sales goals. Knowledge of the company&# More...
Manager Category Home Health Care
Bachelor's degree in social work, public health, or related field. A deep understanding of the principles and practices of home health care. Leadership and management skills for medical teams and staff. Ability to plan, organize, and implement health programs. Experience dealing w More...
Collaborate with other departments to develop & execute a comprehensive member roadmap Align the member roadmap with primary business objectives to drive growth & engagement Identify & segment members using specific criteria to tailor & optimize programs Implement More...
Client Support and Query Resolution Listen to and respond appropriately timely and professionally to clients calls emails and chats regarding their issues.Analyze the presented problem troubleshoot accordingly keeping in mind that the information provided was valid complete and accura More...
Education: Bachelor's degree in engineering, business administration, or related field. Preferably a higher degree such as a Master's in Business Administration or Operations Management. Language skills: Proficiency in the local language, and proficiency in English may be req More...
Customer Experience Supervisor
Roles and responsibilities 1. Team Leadership Supervise and lead the guest services team, providing guidance, training, and support to ensure high levels of service. Conduct regular team meetings to communicate goals, updates, and performance expectations. Foster a positive work More...
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