Healthcare Digital Customer Support Engineer
Posted on :
29-07-2021
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
SAR 6000 - 10000
Nationality
Saudi Arabian
Gender
N/A
Vacancy
1 Vacancy
Posted on :
29-07-2021
Job Description
- Perform preventative maintenance and corrective action on products in timely manner.
- Repairs to be performed within specified SLA agreements and uptime objectives.
- Perform systems modifications and/or retrofits as required.
- Document work and changes to improve systems reliability or performance.
- Proper customer support and case-handling utilizing existing tools and incident management systems accordingly.
- Escalate all actual or potential customer satisfaction issues accordingly.
- Attend training Courses required to perform role.
- Request technical assistance promptly when needed.
- Complete administrative duties accurately and in a timely manner.
- Assist in physical inventory activities as required.
- Quality – Maintain an effective Quality System and comply with Quality Policy and documented processes.
- Promptly escalate any quality or integrity issue.
Employment Type
Full Time
Company Industry
Power Generation / Power Distribution / Energy / Nuclear Energy
Department / Functional Area
Key Skills
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